(1372) Crisis Clinician, Mobile Crisis Outreach Team

Bbtrails; Burnet (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

On-call stipend

Rotating on-call stipend $30/day

Evening shift differential

Night shift differential

Weekend differential

Weekend Night differential

Job summary

BTCS is seeking a Crisis Clinician to provide mobile crisis intervention across Burnet and Williamson Counties. The role involves de-escalation, safety planning, and coordination of placement, with strong emphasis on person-centered care and collaboration with families and first responders.

Qualifications include a bachelor’s in human services and at least two years of case management, plus a valid Texas driver’s license.

Qualifications

• Bachelor’s degree in human services or related field.
• Minimum of two years of case management experience.
• Possesses a valid Texas Driver's License and maintains approved status.
• If degree is not in Human Services, a minimum of 24 credits in a human services field.

Responsibilities

• Provide empathetic active listening and de-escalation.
• Engage in person-centered safety planning and problem solving.
• Ensure crisis follow-up and relapse prevention.
• Communicate effectively with diverse populations.
• Coordinate placement and community partnerships.
• Collaborate with families, first responders, schools, hospitals, and agencies.
• Document services using integrated computer databases and prioritize tasks.
• Work independently and within a team; maintain flexible schedule.
• Participate in rotating on-call responsibilities with daily stipends.
• Cross-train to support multiple crisis programs.

Skills

Empathetic listening

De-escalation

Safety planning

Relapse prevention

Cross-cultural communication

Case management

Independent work

Team collaboration

Education

Bachelor’s degree in human services

24 credits in human services if degree is not in Human Services

Tools

Integrated database systems

Documentation software

Valid Texas Driver's License verification

Job description

Job description MCOT services are community-based and available 24 hours per day, every day of the year. The Crisis Clinician utilizes the most effective, least restrictive approaches and evidence-based interventions until the crisis is resolved or the individual is transitioned into a more clinically appropriate environment.

Our Vision is Healthy and Fulfilled Lives, and MCOT provides expedited access to care in critical situations, as an essential mobile provider of crisis services for children, adolescents, and adults experiencing a behavioral health crisis. The MCOT case manager dispatches to the location of the individual experiencing a behavioral health crisis, including schools, emergency rooms, homes, and BTCS clinics, to provide crisis intervention, screening, referral, relapse prevention, and follow-up services.

Our Mission is to continuously improve the health and independence of the person we serve, and in addition to ready access to care in the time of crisis, MCOT also provides follow-up services which may include case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services.

Critical Impact:

Within the crisis continuum, the MCOT Crisis Clinician responds when called upon to support emergent and urgent crisis needs. Leveraging skills in de-escalation and safety planning, MCOT works collaboratively with the individual in crisis to assess the need and develop a plan for next steps. As a crisis response team, MCOT collaborates with law enforcement, the medical community, schools, families, and social service agencies, demonstrating strong knowledge of the principles, methods, techniques, and practices of working with individuals experiencing mental health, substance use, and/or developmental crisis.

Key Responsibilities:

• Provides empathetic active listening and de-escalation
• Engages in person-centered safety planning, utilizing critical thinking and solution-focused problem solving
• Ensures crisis follow-up and relapse prevention occurs, providing support once the crisis has resolved
• Communicate effectively with people and families from diverse cultures and socio-economic backgrounds
• Facilities and coordinates placement
• Partners with families, first responders, schools, hospitals, and community agencies
• Demonstrates skills and expertise using integrated computer database programs to access files and document services as well as the ability to organize and prioritize work assignments.
• ability to work independently, collaboratively within a Team and assumes a flexible work schedule.
• Assumes rotating on-call responsibilities, including after-hours, weekends, and holidays. A daily stipend is offered for each day of on call
• Cross-trains to support crisis programs, including Diversion Center, Adult Crisis Respite, Youth Therapeutic Respite, and 911 Dispatch

Location: Burnet and Williamson Counties

Hourly Salary Range: $25.23 – $32.48

Differential Detail:

• $1.00/hour- 2 year previous experience in a similar role
• Up to $4.00/hour – Tenure with BTCS
• $.75/hour – Bilingual
• $1.00/hour – LPC-A, LCSW-A, Advanced Licensure
• $.50/hour – LCDC Licensure

Shift Differential Detail:

• $2.00/hour – Evening
• $4.00/hour – Night
• $4.00/hour – Weekend
• $6.00/hour – Weekend Night

$30.00/day – Rotating Weekly On-Call Stipend

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

Credentials

Minimum Qualifications:

• Bachelor’s degree in human services*.
• Comprehensive knowledge of mental health diagnoses, ability to work independently and collaboratively within a fast-paced, recovery-focused environment.
• Minimum of two years of case management experience.
• Possesses a valid Texas Driver's License and maintains approved drivers’ status throughout employment.
• *If degree is not in Human Services, a minimum of 24 credits in a human services field.

Preferred Qualifications:

• Pursuit of clinical licensure in counseling, behavior analysis, family therapy, social work or a related field.
• Advanced licensure.
• Bilingual in Spanish.
• Experience in providing concurrent documentation.
• Licensure as a Licensed Chemical Dependency Counselor (LCDC).

Administration Address:
1009 N. Georgetown Street,
Round Rock, Texas 78664