Youth Outreach Specialist

Bluebonnet Trails Community Services; Seguin (TX); On-site; USD 2,865,000 - 11,462,000; Full time

Job summary

Bluebonnet Trails Community Services’ Youth Crisis Outreach Team (YCOT) provides crisis intervention, assessment, intensive case management, relapse prevention, and care coordination for youth in crisis.

The Youth Outreach Specialist delivers quick, in-person responses, with up to 90 days of transitional services to each youth and family, working with an interdisciplinary team of clinicians to stabilize and link to community supports.

Qualifications

• Bachelor's degree in Human Services.
• Comprehensive knowledge of mental health diagnoses.
• Two years of case management experience.
• Valid Texas driver's license.
• Ability to work independently in a fast-paced environment.
• Two years experience serving and supporting persons in crisis.
• If degree is not in Human Services, 24 credits in a human services field.
• Strong communication skills.

Responsibilities

• Provide person-centered crisis intervention and intensive case management.
• Coordinate with Mobile Crisis Outreach Team and other partners.
• Assist with benefits completion and employment services.
• Collaborate with DFPS, schools, law enforcement, and hospitals.
• Maintain flexible approach as the program develops.

Skills

Crisis intervention

Case management

Communication skills

Driver's license

Education

Bachelor's in Human Services

Job description

Program Overview

The Youth Crisis Outreach Team (YCOT) program provides crisis intervention and assessment, intensive case management, relapse prevention, and care coordination services to youth in crisis. This program partners with the Mobile Crisis Outreach Team and responds to crisis 24/7 in schools, emergency rooms, homes and clinics. The core components of a crisis continuum are somewhere to call, someone to respond, and a place to go. The Bluebonnet Trails Youth Outreach Specialist has a key role in providing quick, in person response to those in crisis, and continuing to provide transitional services for up to 90 days to each youth and family. Our Vision is Healthy and Fulfilled Lives, and YCOT offers an interdisciplinary team of dedicated clinicians supporting youth and families at the time of crisis, and for months following the crisis in order to ensure stabilization and linkage to longer term community supports. Serving the whole family system, the YCOT team consists of Youth Outreach Specialists, Certified Family Partners, Certified Peer Support Specialists, Therapists, and linkage to other services and resources as needed. The Youth Outreach Specialist provides support and assistance with the completion of obtaining vital documents, benefits completion, and employment services as needed. Our Mission is to continuously improve the health and independence of the persons we serve, and the Youth Outreach Specialist provides timely access to care at the time of crisis, using evidenced based intervention and evidence-based practices to reduce utilization of higher level of care options, and reduce intersection with the criminal justice system.

Program Overview

The Youth Crisis Outreach Team (YCOT) program provides crisis intervention and assessment, intensive case management, relapse prevention, and care coordination services to youth in crisis. This program partners with the Mobile Crisis Outreach Team and responds to crisis 24/7 in schools, emergency rooms, homes and clinics. The core components of a crisis continuum are somewhere to call, someone to respond, and a place to go. The Bluebonnet Trails Youth Outreach Specialist has a key role in providing quick, in person response to those in crisis, and continuing to provide transitional services for up to 90 days to each youth and family. Our Vision is Healthy and Fulfilled Lives, and YCOT offers an interdisciplinary team of dedicated clinicians supporting youth and families at the time of crisis, and for months following the crisis in order to ensure stabilization and linkage to longer term community supports. Serving the whole family system, the YCOT team consists of Youth Outreach Specialists, Certified Family Partners, Certified Peer Support Specialists, Therapists, and linkage to other services and resources as needed. The Youth Outreach Specialist provides support and assistance with the completion of obtaining vital documents, benefits completion, and employment services as needed. Our Mission is to continuously improve the health and independence of the persons we serve, and the Youth Outreach Specialist provides timely access to care at the time of crisis, using evidenced based intervention and evidence-based practices to reduce utilization of higher level of care options, and reduce intersection with the criminal justice system.

Critical Impact

The YCOT team provides immediate connection to crisis intervention and a consistent team to provide crisis follow up and transitional services after the initial crisis has been resolved. Through intensive supports, provided from a daily to weekly basis, the Youth Outreach Specialist collaborates with the youth and family on goals, creating a plan of action to achieve those goals. The Youth Outreach Specialist is the primary point of contact for the youth and family, collaborating with internal and external teams, including the DFPS, schools, law enforcement, primary care, and hospitals.

Key Responsibilities

• Provides person-centered care, including crisis intervention, routine and intensive case management, supported housing and employment, care coordination, and assistance with benefits completion
• Participates in consistent 360 degree feedback with direct supervisor, including collaboration on individualized support, goal setting, and coaching
• Builds relationships with colleagues, learning about options and resources at BTCS and in the community
• Responsive to needs to a changing and growing program, maintaining flexibility as the program develops and continues to improve
• As a Crisis Clinician, functions as a member of the Mobile Crisis Outreach Team, including after hours on call rotation

Location: Guadalupe, Gonzales, and Caldwell Counties

Differential Detail

• $1.00 per hour - 2 years previous experience
• Up to $4.00 per hour - BTCS Tenure
• $0.75 per hour - Bilingual
• $1.00 per hour - Associate or Advanced Licensure
• $0.50 per hour - LCDC

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

Minimum Qualifications

Bachelors degree in Human Services*.

Comprehensive knowledge of mental health diagnoses.

Ability to work independently and collaboratively within a fast-paced, recovery-focused environment.

Minimum Of Two Years Of Case Management Experience.

Possesses a valid Texas Driver's License and main ains approved drivers status throughout employment.

• If degree is not in Human Services, a minimum of 24 credits in a human services field.

Two years experience serving and supporting persons in crisis.

Strong communication skills.

Preferred Qualifications

• Bilingual in Spanish.
• Masters Degree.
• Licensure as Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Marriage and Family Therapist.
• Licensure as Licensed Chemical Dependency Counselor.