11pm-7am Monday & Tuesday Front Desk Associate

Dynamicgroupmgmt; Chattanooga (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in hospitality is seeking a reliable and self-motivated 3rd Shift Front Desk Associate. This role is crucial for ensuring smooth hotel operations during overnight hours, providing excellent guest service, and handling various responsibilities such as guest check-ins, inquiries, and security protocols. Ideal candidates will possess strong communication skills and the ability to work independently. Join a dynamic team and contribute to a welcoming environment for guests while gaining valuable experience in the hospitality sector.

Qualifications

• High school diploma or equivalent required.
• Prior hotel front desk or night audit experience preferred.

Responsibilities

• Greet and check in late-night guests and process early morning departures.
• Perform night audit procedures, including balancing transactions and preparing reports.

Skills

Attention to Detail

Problem-Solving

Communication Skills

Interpersonal Skills

Basic Math Skills

Education

High School Diploma or Equivalent

Tools

PMS Software (Fosse)

Job description

11pm-7am Monday & Tuesday Front Desk Associate

Join to apply for the 11pm-7am Monday & Tuesday Front Desk Associate role at Dynamic Group Management.

Position Overview

We are seeking a reliable, professional, and self-motivated 3rd Shift Front Desk Associate at Towneplace Suites Hixson Hwy 153. This position ensures the smooth and secure operation of the hotel during overnight hours, providing excellent guest service, handling late-night arrivals and early check-outs, and performing nightly audit and reporting tasks.

Key Responsibilities

• Greet and check in late-night guests and process early morning departures
• Handle guest inquiries, requests, and complaints professionally and promptly
• Perform night audit procedures, including balancing transactions and preparing reports
• Monitor property security, ensure front entrance security, and follow safety protocols
• Maintain cleanliness and organization of the front desk and lobby areas
• Assist with wake-up calls, guest requests, and coordinate with other departments as needed
• Manage reservations, process payments, and ensure accurate data entry
• Know emergency procedures and act as point of contact during overnight hours

Qualifications

• High school diploma or equivalent required
• Prior hotel front desk or night audit experience preferred
• Strong attention to detail and problem-solving skills
• Ability to work independently with minimal supervision
• Excellent communication and interpersonal skills
• Basic math and computer skills; experience with PMS software Fosse is a plus
• Ability to stay alert and focused throughout the shift
• Availability to work weekends and holidays

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Hospitality

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