117 - AJ's Fine Foods Bistro (Deli) Team Lead - 67th Avenue & Beardsley

Raley's; Glendale (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation, paid weekly

Retirement Benefits

Medical, dental, and vision insurance

Tuition Reimbursement

Scholarship opportunities

Store discount programs (10% off)

Fun work environment

Job summary

Raley's is seeking a Deli/Bistro Team Lead to direct the deli department and supervise personnel in a fast-paced store environment. You will focus on merchandising, sales and customer service goals while upholding food safety standards.

The role requires prior food service management experience and the ability to onboard and coach new team members, coordinate ordering, and maintain stock levels. You will interact with customers and support daily operations.

Qualifications

• Must have previous food service management experience.
• Experience directing deli/bistro departments and staff.
• Ability to onboard and coach new team members.
• Maintain stock levels, merchandising standards and safety practices.

Responsibilities

• Direct department personnel to meet goals and communicate with the store director.
• Onboard and coach new team members.
• Order products and supplies to maintain stock and merchandising standards.
• Engage with customers with smiles, information, and selling suggestions.
• Oversee preparation, serving and merchandising of deli/bistro items.
• Rotate items, ensure quality, safety and shrink control.
• Ensure all safety guidelines are followed by department staff.
• Process cash transactions, provide correct change, and manage pricing.
• Keep counters, prep areas, shelves and coolers clean and organized.
• Perform other related duties as assigned.

Skills

Leadership

Customer service

Communication

Food safety

Cash handling

Team coaching

Tools

POS system

Scale printer

Job description

Job Description

Position Purpose: The Deli/Bistro Team Lead will effectively direct and supervise all activities of the Deli/Bistro department and its personnel to achieve merchandising, sales and customer service goals established for the department. Must have previous food service management experience.

Responsibilities:

A Deli/Bistro Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.

A Deli/Bistro Team Lead’s Responsibilities Include

• Directing department personnel, meeting department's goals and objectives, communicating directly with the store director and deli/bistro department supervisors.


• Selecting, on-boarding and coaching all new team members.


• Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at deli/bistro standards.


• Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you.


• Overseeing the preparation and serving/merchandising of deli/bistro food service items, which includes such items as, breakfast, lunch and dinner entrees, fried chicken and other fried foods, roasting chickens, pizzas, prepared salads, sandwiches, and other meal items for hot cases, salad cases, and steam tables.


• Displaying deli/bistro merchandise, such as pre-cut cheeses, packaged salads, and snack items, following del/bistro department and/or company merchandising guidelines.


• Attentively rotating deli/bistro items for sale, ensuring quality and safety and product shrink control.


• Ensuring department personnel follow all county, city and company food safety and sanitation guidelines and policies.


• Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins' freezers.


• Processing cash register transactions, giving back change, and refunds.


• Using scale printer machine, ensuring weights and pricing are correct.


• Understanding the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.


• Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers.


• Ensuring all department personnel use proper safety equipment and procedures.


• Taking customer orders, ensuring orders are completed on time and to the customer's satisfaction.


• All other related duties as assigned

Employees may occasionally experience the following physical demands for an extended period:

Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending

Perks & Benefits

• Competitive compensation, paid weekly


• Retirement Benefits


• Medical, dental, and vision insurance for yourself and eligible dependents


• Tuition Reimbursement for qualified courses


• Scholarship opportunities for continued education


• Store discount programs (10% off household groceries)


• Fun work environment where you have the opportunity to nourish your community

Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.

For Internal Transfers/Promotion/Rehire Candidates

• Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.


• You may be asked to accept a part-time position if that is the only position available


• Rehires must be approved by an HRBP