(11466) Operations Manager

SEJ Services, LLC; Liberty (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long Term Disability Insurance

401(k)

Paid Vacation

Paid Holidays

DailyPay

Job summary

SEJ Services, LLC in Liberty, NC is seeking an experienced Operations Manager to lead daily janitorial operations across assigned accounts. You will ensure service quality, safety, and scheduling while coordinating with clients and staff.

The role requires hands-on leadership of hourly labor, training and coaching teams, managing payroll and inventories, and pursuing service-growth opportunities. This is a full-time, first-shift position with occasional weekend work and a strong focus on safety

Qualifications

• Background & Work Authorization: Must pass background check, MVR, and meet all hiring requirements.
• Experience: Prior experience managing hourly labor in a service environment preferred; janitorial or facility services experience a plus.
• Leadership: Positive attitude with the ability to accept feedback, lead teams, and hold employees accountable.
• Flexibility: Must be willing to work a full-time flexible schedule across shifts as business needs require.
• Hands-On Support: Able to perform operational tasks when needed, including cleaning duties.
• Safety: Commitment to maintaining a safe work environment and PPE requirements.
• Communication & Technology: Strong communication skills and proficiency with basic computer and mobile systems.

Responsibilities

• Operations: Own all daily janitorial operations across assigned accounts, ensure services meet quality and safety, conduct inspections and safety audits, monitor inventory and supply ordering.
• Leadership: Hire, onboard, train, develop, and coach assigned employees; manage staff performance and disciplinary actions; maintain a safe workforce.
• Customer Service: Serve as a point of contact for client leadership with walkthroughs and meetings; resolve issues quickly and professionally.
• Financial: Own labor, scheduling, payroll, supply ordering, and employee appreciation budgets.
• Growth: Identify and sell additional service opportunities and implement process improvements.

Skills

Leadership

Communication

Organization

Flexibility

Safety

Hands-On Operations

Job description

SEJ Services, LLC is a privately owned commercial janitorial services company operating across 9 states in the Southeast. SEJ’s culture has been nationally recognized as a Top Workplace from 2022–2026! SEJ provides cleaning services for office, medical, industrial, manufacturing, and educational facilities.

Job Skills / Requirements

• Position Title: Operations Manager
• Total Compensation: $50,000
• General Location: Liberty, NC
• Shift: Monday - Friday 7:00 am - 3:30 pm Every other weekend required

Success Profile

SEJ is looking for an individual who thrives in a high-energy, fast-paced environment. The right candidate brings a strong sense of ownership and accountability, experience managing hourly labor in a service-based industry, and the ability to solve problems quickly and effectively.

Key Responsibilities

• Operations: Own all daily janitorial operations across assigned accounts, ensure all services meet quality and safety expectations, conduct inspections and safety audits, and monitor inventory and supply ordering
• Leadership: Hire, onboard, train, develop, and coach assigned employees. Manage staff performance, including discipline and terminations as needed, while building and maintaining a stable, safe, and reliable workforce
• Customer Service: Serve as a point of contact for client leadership, including regular walkthroughs and meetings, and resolving issues quickly and professionally
• Financial: Own labor, scheduling, payroll, supply ordering, and employee appreciation budgets
• Growth: Identify and sell additional service opportunities (tag work) and ensure successful execution. Develop and implement process improvements to strengthen overall performance

Qualifications

• Background & Work Authorization: Must be able to successfully complete a background check, motor vehicle record (MVR) check, and meet all hiring requirements
• Experience: Prior experience managing hourly labor in a service environment preferred; janitorial or facility services experience a plus
• Leadership: Positive attitude with the ability to accept feedback, lead teams, and hold employees accountable
• Flexibility: Must be willing to work a full-time flexible schedule across shifts as business needs require
• Hands-On Support: Willing and able to step into any role and perform operational tasks when needed, including trash removal, vacuuming and carpet cleaning, sweeping and mopping hard surface floors, cleaning restrooms, sanitizing high-touch surfaces, spot cleaning glass, dusting, restocking supplies, and stripping and waxing VCT.
• Safety: Commitment to maintaining a safe work environment and enforcing company safety policies, procedures, and PPE requirements
• Communication & Technology: Strong communication skills and proficiency with basic computer and mobile systems
• Organization: Able to manage multiple priorities with a strong sense of urgency and customer service focus
• Physical Requirements: Ability to lift up to 50 lbs and perform physical duties associated with janitorial operations, including standing, walking, bending, reaching, and remaining active throughout the shift.
• Base salary depending on experience
• Quarterly bonus opportunity based on personal scorecard results
• Commission opportunities available for additional service sales
• PTO
• Medical, Dental, Vision, Life & Short/Long Term Disability Insurance
• 401(k)
• High performers in this role will have the opportunity to grow within the Company
• Access to DailyPay, allowing access to earned wages prior to payday

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, DailyPay

This is a Full-Time position1st Shift, Weekends.