(1118864) Senior Business Analyst - eCommerce Search

Diversified-Services-Network; Peoria (IL); Hybrid; USD 119,000 - 127,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Job summary

Diversified Services Network, Inc. (DSN) is seeking a Senior Business Analyst for the eCommerce Search team to translate business needs into detailed user stories, acceptance criteria, and functional specifications.

Onsite presence is required 2–3 days per week as part of our hybrid model. The role requires a Bachelor's degree and 10+ years of BA experience, with proven skills in requirements elicitation, Agile/Scrum, and strong communication.

Qualifications

• Bachelor's degree and 10+ years of BA experience.
• Proven ability to elicit and document business requirements.
• Experience in Agile/Scrum environments.
• Excellent communication and strong analytical skills.

Responsibilities

• Maintain and prioritize product backlog items.
• Support sprint planning, backlog refinement, UAT, and release activities.
• Validate delivered functionality against requirements and acceptance criteria.
• Partner with technical teams and business stakeholders across Digital, Marketing, Product Management, Customer Support, and eCommerce.
• Communicate progress, risks, dependencies, and business impacts.

Skills

Stakeholder communication

Requirements elicitation

Agile/Scrum

Analytical thinking

Education

Bachelor's degree

Job description

Senior Business Analyst – eCommerce Search

Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Business Analyst – eCommerce Search to join our team in your choice of our Chicago, IL, Peoria, IL, Irving, TX or Broomfield, CO office locations. We offer a hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The Senior Business Analyst serves as the bridge between business stakeholders, product management, and search engineering for the eCommerce Search team, translating business needs into detailed user stories, acceptance criteria, process flows, and functional specifications. Onsite presence is required 2–3 days per week.

Key Responsibilities

• Maintain and prioritize product backlog items.
• Support sprint planning, backlog refinement, user acceptance testing (UAT), and release activities.
• Validate delivered functionality against business requirements and acceptance criteria, ensuring traceability from requirements through implementation and testing.
• Partner with technical teams and business stakeholders across Digital, Marketing, Product Management, Customer Support, and eCommerce.
• Communicate progress, risks, dependencies, and business impacts.

Required Qualifications

• Bachelor's degree and 10+ years of Business Analyst experience.
• Proven ability to elicit and document business requirements.
• Experience working in Agile/Scrum environments.
• Excellent communication skills.
• Strong analytical and problem-solving skills.

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary expectations: 119,000-127,000 per annual