(1118864) Senior Business Analyst - eCommerce Search

Diversified Services Network, Inc.; Chicago (IL); Hybrid; USD 119,000 - 127,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Job summary

Diversified Services Network, Inc. is seeking a Senior Business Analyst for the eCommerce Search team. This role bridges business stakeholders, product management, and engineering to translate requirements into user stories, acceptance criteria, and specs.

The position is full-time with a hybrid work model, requiring 2–3 days onsite at one of our U.S. offices (Chicago, IL preferred). Strong BA, Agile experience, and communication are essential.

Qualifications

• Bachelor’s degree in a relevant field is required.
• 10+ years of BA experience and a proven requirements track record.
• Experience in Agile/Scrum environments and strong communication.

Responsibilities

• Maintain and prioritize the product backlog across eCommerce Search.
• Support sprint planning, UAT, and release activities with teams.
• Validate functionality against requirements and ensure traceability.
• Collaborate with Digital, Marketing, Product, and Support teams.

Skills

Business Analysis

Requirements Elicitation

Agile/Scrum

Communication

Analytical Thinking

Education

Bachelor's degree

Job description

Senior Business Analyst – eCommerce Search

Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Business Analyst – eCommerce Search to join our team in your choice of our Chicago, IL, Peoria, IL, Irving, TX or Broomfield, CO office locations. We offer a hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The Senior Business Analyst serves as the bridge between business stakeholders, product management, and search engineering for the eCommerce Search team, translating business needs into detailed user stories, acceptance criteria, process flows, and functional specifications. Onsite presence is required 2–3 days per week.

Key Responsibilities

• Maintain and prioritize product backlog items.
• Support sprint planning, backlog refinement, user acceptance testing (UAT), and release activities.
• Validate delivered functionality against business requirements and acceptance criteria, ensuring traceability from requirements through implementation and testing.
• Partner with technical teams and business stakeholders across Digital, Marketing, Product Management, Customer Support, and eCommerce.
• Communicate progress, risks, dependencies, and business impacts.

Required Qualifications

• Bachelor's degree and 10+ years of Business Analyst experience.
• Proven ability to elicit and document business requirements.
• Experience working in Agile/Scrum environments.
• Excellent communication skills.
• Strong analytical and problem-solving skills.

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary expectations: 119,000-127,000 per annual