11 Support Staff Youth Behavioral Support Hagerstown

Behavioral Health; Hagerstown (MD); Hybrid; USD 27,552 - 34,440; Full time

Benefits offered by this job

Paid training support

Health insurance options

Flexible scheduling options

Opportunities for advancement

Job summary

Behavioral Health is hiring Community-Based One-to-One Support Staff in Hagerstown, MD. This role involves providing direct supervision, mentoring, and behavioral support to at-risk youth, ensuring their safety and well-being while promoting independence and coping skills. Ideal candidates will have a diploma and relevant experience, possess strong communication skills, and pass background checks. Flexible schedules and competitive pay (20-25 USD/hour) offered, with health benefits and ongoing training opportunities.

Qualifications

• 21+ years old with valid driver's license and reliable transportation.
• 2 years experience in human services or experience with at-risk youth.
• Must pass background checks.

Responsibilities

• Provide one-to-one supervision and support to youth.
• Implement individualized behavioral strategies based on service plans.
• Complete service notes and progress reports accurately.

Skills

Strong communication skills

Interpersonal skills

Documentation skills

Education

High School Diploma/GED

Associate’s degree

Job description

Benefits

• Competitive salary
• Flexible schedule
• Training & development
• 1:1 Support Staff – Youth Behavioral Support (Hagerstown)
• Location: Washington County | Job Type: Full-time / Part-time | Salary Range: $20 - $25 per hour | Experience Required: 1-2 years working with youth or behavioral health

About the Role

Wise Minds Therapeutic Services LLC is seeking dynamic Community-Based One-to-One Support Staff to provide direct supervision, mentoring, and behavioral support to youth in out-of-home care across the Lower Eastern Shore.

This role focuses on ensuring the safety, stability, and emotional well-being of each youth while supporting the development of social, coping, and independent living skills. Staff will work under the direction of clinical leadership and care coordination teams to implement individualized service plans.

Key Duties and Responsibilities

• Direct Support & Supervision
• Provide one-to-one supervision and support to youth in home, school, and community settings
• Model appropriate social, coping, and communication skills
• Assist youth in developing independence, emotional regulation, and daily living skills
• Accompany youth to appointments, activities, and community-based programs as needed
• Maintain professional boundaries using a trauma-informed approach

• Behavioral & Clinical Support
• Implement individualized behavioral strategies based on service plans
• Participate in crisis prevention and de-escalation interventions
• Monitor and document behavioral progress and daily activities
• Communicate regularly with supervisors regarding youth progress and concerns
• Reinforce positive behaviors and support youth during emotional challenges

• Documentation & Compliance
• Complete service notes, progress reports, and timesheets accurately and timely
• Maintain confidentiality and comply with DHS, COMAR, and agency standards
• Participate in supervision, team meetings, and required trainings

Requirements

• 21+ years old with a valid driver’s license and reliable transportation
• High School Diploma/GED + 2 years experience OR Associate’s degree + 1 year in human services
• Experience working with at-risk youth, foster care, or behavioral health populations preferred
• Strong communication, documentation, and interpersonal skills
• Must pass CJIS background check, CPS clearance, and sex offender registry screening

Training & Certification Requirements

Staff are required to complete the following (preferred at hire, required upon onboarding):

• CPR and First Aid Certification
• Crisis Prevention & Intervention (CPI) or equivalent
• Trauma-Informed Care Training
• Mandated Reporter Training
• HIPAA / Confidentiality Compliance
• DHS-required onboarding and orientation

Wise Minds provides support and reimbursement for required trainings.

Ongoing Professional Development

All staff must complete a minimum of two (2) in-service trainings annually, including topics such as:

• Child Safety
• De-escalation Techniques
• Youth Engagement Strategies
• Executive Skills Coaching

Schedule & Compensation

• Flexible scheduling (day, evening, and weekend shifts based on youth needs)
• Salary: $20 - $25 per hour, based on experience and qualifications

Perks & Benefits

• Paid training and certification support
• Flexible scheduling options
• Health insurance options (eligible positions)
• Opportunities for advancement and leadership development

About Wise Minds Therapeutic Services

Wise Minds Therapeutic Services LLC is a behavioral health organization committed to providing trauma-informed, person-centered care to youth and families across Maryland. Our mission is to support stability, safety, and long-term success for youth through compassionate, community-based services.