10868 – Business Process Analyst I (Business/Sales Support)

hyundaiautoeveramerica; Irvine (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

Hyundai AutoEver America in Fountain Valley, CA is seeking a Business Process Analyst I to support sales and client operations. You will coordinate between internal sales teams and client business units, ensuring smooth execution of initiatives.

The role requires a bachelor’s degree and 3 years IT sales operations experience, strong communication, and CRM stewardship. This position offers a collaborative team environment and a salary range of $80k–$90k with excellent benefits.

Qualifications

• Bachelor’s degree in business administration, IT or related field.
• 3 years of experience in IT sales operations and coordination role.
• Strong communication and sales operation skills.
• Experience in communicating with enterprise customers.

Responsibilities

• Manage tasks and help with improved coordination between internal sales/account management teams and our Client Business Units (CBU's).
• Work jointly with the primary point of person(s) and Solution Architect(s) to ensure completion and attainment of all outstanding items for the CBU and the KAM organization.
• Manage and maintain opportunities in CRM and ensure CRM hygiene.

Skills

Communication skills

Sales coordination

CRM management

Enterprise communication

Education

Bachelor's degree

Tools

CRM system

Sales tools

Job description

10868 – Business Process Analyst I (Business/Sales Support)

Location: Fountain Valley, CA (5 days on-site)

Company Overview

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting‑edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

At HAEA, we understand that IT is the cornerstone of today’s fast‑evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top‑quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.

If you’re passionate about technology and eager to make a real impact at a world‑class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

Website: http://www.haeaus.com

What are you going to do?

• Manage tasks and help with improved coordination between internal sales/account management teams and our Client Business Units (CBU's).
• Work jointly with the primary point of person(s) and Solution Architect(s) to ensure completion and attainment of all outstanding items for the CBU and the KAM organization.
• Manage and maintain opportunities in CRM and ensure CRM hygiene.

Basic Qualifications

• Bachelor's degree in business administration, IT or related field
• 3 years of experience in IT sales operations and coordination role
• Strong communication and sales operation skills
• Experience in communicating with enterprise customers

Preferred Qualifications

• Knowledge of IT products and services, including software, hardware, cloud solutions, and cybersecurity.
• Enterprise client experience

Team Culture

Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem‑solving. We value:

• Passion for Technology:We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
• Agility:We work in an agile environment, adapting quickly to changes and continuously improving our processes.
• Teamwork:We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
• Growth:We prioritize personal and professional growth, offering opportunities for learning and development.
• Inclusivity:We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.

Base Salary Range

$80-90,000 + excellent benefits