10868 – Business Process Analyst I

Hyundai Autoever America; Irvine (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Hyundai AutoEver America is hiring a Business Process Analyst I to support IT sales operations and coordination in Fountain Valley, CA. The role focuses on coordinating between internal sales teams and client business units, ensuring CRM hygiene, and collaborating with solution architects to resolve outstanding items for KAMs.

The ideal candidate holds a bachelor’s degree in business or IT, with 3 years in IT sales operations and strong communication skills.

Qualifications

• Bachelor's degree in business administration, IT or related field.
• 3 years of experience in IT sales operations and coordination role.
• Strong communication and sales operation skills.
• Experience in communicating with enterprise customers.

Responsibilities

• Manage tasks and coordinate between internal sales/account management teams and client business units.
• Work with primary points of contact and solution architects to close outstanding items for CBUs and KAMs.
• Maintain and ensure hygiene of opportunities in CRM.

Skills

Communication

Sales operations

Enterprise client communication

Education

Bachelor's degree in business administration/IT

Tools

CRM

Job description

10868 – Business Process Analyst I (Business/Sales Support)

Location: Fountain Valley, CA (5 days on-site)

Company Overview

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations. If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

Website: http://www.haeaus.com

What are you going to do?

• Manage tasks and help with improved coordination between internal sales/account management teams and our Client Business Units (CBU's).
• Work jointly with the primary point of person(s) and Solution Architect(s) to ensure completion and attainment of all outstanding items for the CBU and the KAM organization.
• Manage and maintain opportunities in CRM and ensure CRM hygiene.

Basic Qualifications

• Bachelor's degree in business administration, IT or related field
• 3 years of experience in IT sales operations and coordination role
• Strong communication and sales operation skills
• Experience in communicating with enterprise customers

Preferred Qualifications

• Knowledge of IT products and services, including software, hardware, cloud solutions, and cybersecurity.
• Enterprise client experience

Team Culture:

Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

• Passion for Technology:We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
• Agility:We work in an agile environment, adapting quickly to changes and continuously improving our processes.
• Teamwork:We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
• Growth:We prioritize personal and professional growth, offering opportunities for learning and development.
• Inclusivity:We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.

Base Salary Range

$80-90,000 + excellent benefits