10732-Senior Project Coordinator

FinThrive; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

FinThrive is seeking an experienced Project Manager to lead multiple external customer implementations, ensuring all contract deliverables are completed on time with high customer satisfaction. You will forecast go-live dates, manage risks, and maintain clear communication with stakeholders across the project lifecycle.

The role requires a Bachelor's degree, 5+ years of PM experience, and strong communication and organizational skills.

Qualifications

• Bachelor's Degree or higher in related field.
• 5+ years of Project Management experience.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and problem-solving skills.
• Exceptional business acumen.
• Ability to prioritize workload and work with minimal supervision in a matrix environment.
• Demonstrated ability to work in a fast-turnaround team environment with high-quality output.
• Proficient with Microsoft Office products: Excel, PowerPoint, Project, and Outlook.
• Travel up to 10%.

Responsibilities

• Lead multiple, complex external customer implementations, ensuring project deliverables are completed timely and with customer satisfaction.
• Forecast revenue and go-live dates, escalating to keep projects on track.
• Set and manage expectations with internal and external stakeholders on scope, deliverables, timelines, status, and risks.
• Establish and maintain the project plan with stakeholders.
• Collaborate with cross-functional teams to ensure timely, quality deliverables.
• Identify issues and risks and mobilize resources to resolve them with go-to-green plans.
• Provide weekly status reporting to customers, management, and internal staff.
• Facilitate smooth transitions between teams to ensure a holistic customer experience.
• Stay current on changes in IT, healthcare, and revenue management.

Skills

Communication

Organization

Problem solving

Business acumen

Multitasking

Teamwork

Education

Bachelor's degree in related field

Tools

Microsoft Excel

PowerPoint

Microsoft Project

Outlook

Job description

What You Will Do

• Lead multiple, complex external customer implementations, ensuring project deliverables included in the engagement contract are completed timely with customer satisfaction
• Achieve revenue targets by accurately forecasting project go-live dates, meeting forecasted completion dates, and escalating as needed to ensure projects remain on track
• Proactively set and manage expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, and issues & risks
• Establish, socialize, manage, and maintain the project plan with internal and external stakeholders
• Collaborate with various teams to ensure quality deliverables are completed timely
• Be accountable for issue and risk identification and facilitation of appropriate resources necessary to resolve issues timely with go to green plans set as needed to keep projects on track
• Provide weekly status reporting to customers, management team, and internal staff
• Facilitate smooth transitions between teams to provide a holistic customer experience
• Remain knowledgeable of changes in information technology, healthcare, and revenue management

What You Will Bring

• Bachelor’s Degree in related field
• 5+ Years of Project Management experience
• Excellent written and verbal communication skills
• Strong organizational, analytical, and problem-solving skills
• Exceptional business acumen
• Ability to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects in a matrix environment
• Demonstrated ability to work in a team environment that requires quick turnaround and quality output
• Developed skill in the use of personal computers and related software applications, including but not limited to intermediate knowledge of the following Microsoft products: Excel, PowerPoint, Project, and Outlook
• Travel up to 10%

What we would like to see

• PMP Certification
• Change Management experience
• Previous experience in healthcare, revenue management, IT, or consulting
• Epic Experience

About FinThrive

FinThrive is advancing the healthcare economy. For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.

Our Perks And Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.

FinThrive’s Core Values and Expectations

• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
• Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statement of EEO

FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.