1:1 Direct Care Worker

ServiceSource, Inc.; Fayetteville (NC, AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a champion for people with disabilities as a Skills Trainer Coordinator! In this impactful role, you will support the Adult Day Vocational Program, ensuring the safety and well-being of participants while facilitating health, wellness, and community integration activities. You will assist with personal care and provide crisis intervention support, all while fostering positive relationships with participants and families. This innovative organization offers a supportive work environment and a range of benefits, making it a fulfilling place to grow your career and make a difference.

Benefits

Health coverage

Disability and life insurance

Retirement plan with company match

Flexible spending accounts

Employee Assistance and Wellness programs

Tuition Assistance

Paid time off

Qualifications

• High school diploma or GED required with experience in disability support.
• Effective communication and relationship-building skills are essential.

Responsibilities

• Monitor safety and well-being of program participants during activities.
• Assist in implementing rehabilitative programs and document progress.

Skills

Effective communication skills

Relationship building

Problem-solving skills

Education

High school diploma or GED

1-year experience working with people with disabilities

Tools

Microsoft Office (Word, Outlook, Access)

Windows

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary:

The Skills Trainer Coordinator provides support to the Adult Day Vocational Program (ADVP) Director. Responsible for monitoring the safety and well-being of program participants, assisting in the development and delivery of health and wellness, social/recreational activities, community integration, volunteer opportunities, and independence skills programming. The role may include personal care, work support, respite relief, and other duties to ensure a quality rehabilitation program for participants onsite, at home, or in the community. Reports directly to the ADVP Director.

Primary Duties

• Provide daily health, wellness, social, recreational, community, volunteer, and independence skills activities, ensuring participant safety and needs are met following program guidelines.
• Assist with implementing rehabilitative programs aligned with individual support plans.
• Maintain compliant documentation, including progress notes, incident reports, and data recording, adhering to regulatory requirements and policies.
• Monitor safety in meal, break, work, and recreation areas.

Additional Responsibilities

• Assist participants with meals, personal care, and community integration as needed.
• Provide crisis intervention support; report incidents immediately and complete incident reports within 24 hours.
• Support program functions like training, activities, trips, and recreational events.
• Assist with transportation of participants.
• Implement and monitor program goals and contribute ideas for behavioral and social improvements.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED plus 1-year experience working with people with disabilities.
• Experience in direct programming preferred.
• Valid NC driver’s license and reliable transportation; good motor vehicle record required.
• Must pass NC Healthcare Personnel Registry check.

Knowledge, Skills, and Abilities

• Effective communication skills, both oral and written.
• Ability to establish positive relationships with participants, families, staff, and community agencies.
• Ability to read and interpret safety and procedural documents.
• Proficiency in Windows and Microsoft Office, especially Word, Outlook, and Access.
• Basic understanding of working with individuals with developmental disabilities.
• Problem-solving skills and ability to handle practical situations.

Physical Demands

Regularly required to sit, use hands, reach, and communicate. Must be able to lift up to 25 pounds regularly and up to 100 pounds occasionally. Vision abilities include close, distance, and depth perception.

Work Environment

Typically quiet, with the usual noise level expected in a healthcare/support setting.

What We Offer

Benefits for eligible employees include health coverage, disability and life insurance, retirement plan with company match, flexible spending accounts, Employee Assistance and Wellness programs, Tuition Assistance, and paid time off.

We are an Equal Opportunity Employer, committed to diversity and inclusion, and conduct pre-employment background checks. We adhere to the PAY TRANSPARENCY POLICY regarding pay discussions.