09303 Assistant Store Manager

CosmoProf Beauty; Fountain Valley (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading beauty supplies distributor as an Assistant Store Manager. You'll oversee store operations, lead a team, and ensure customer satisfaction while achieving sales targets. This role emphasizes leadership, effective communication, and operational excellence in a dynamic retail environment.

Qualifications

• Preferred: 3+ years retail sales/customer service experience.
• Preferred: 1+ year management experience.

Responsibilities

• Supervise and support associates to deliver exceptional client experience.
• Engage, train, and develop teams to achieve positive results.
• Ensure execution of company processes and manage inventory.

Skills

Effective communication skills

Customer Focused Partner

Problem Solver & Decision Maker

Education

High School Diploma or equivalent

Job description

Join to apply for the 09303 Assistant Store Manager role at CosmoProf Beauty

Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all primary duties when the Store Manager is not present.

Job Description

Cosmo Prof

Job Title: Assistant Manager

Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all primary duties when the Store Manager is not present.

Primary Duties

• 30% Brand: Provides supervision and supports the direction and planning of associates' daily goals and activities to deliver an exceptional client experience, maximizing sales/KPIs, and driving customer loyalty in assigned stores. Emphasis on both in-store selling and Omni-channel. Ensures all brand standards are met, such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as the main contact to resolve customer issues and concerns. Analyzes store trends and anticipates customer demands.
• 30% People: Engages, trains, and develops teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build a strong network of external candidates. Identifies strengths and opportunities for associates and addresses them through coaching or counseling. Holds team accountable to company policies and expectations. Maintains positive relations by resolving concerns and keeping associates informed. Builds strong relationships with Store Manager peers and maintains consistent communication with AM/DM. Fosters diversity, inclusion, and belonging.
• 30% Operations: Ensures execution of all company processes through training, management, analysis, and continuous improvement. Supports digital strategies such as Omni-channel fulfillment (SFS/SDD/BOPIS). Manages inventory, payroll, and store opening/closing procedures. Follows through with directives, projects, and tasks timely and accurately.
• 10% Safety/Loss Prevention: Ensures a safe environment for all, enforces policies, and protects assets by following inventory and cash control procedures. Utilizes reporting, tools, and technology for analysis. Ensures compliance with HAZMAT training and execution.

Knowledge, Skills/Abilities, and Requirements

• High School Diploma or equivalent
• Must be 18 years of age or older
• Preferred: 3+ years retail sales/customer service experience
• Preferred: 1+ year management experience
• Ability to lead/support a team to meet objectives
• Effective communication skills
• Flexible scheduling availability
• Cosmetology license is desirable but not required

Core Competencies

• Passionate Learner
• Desire to grow and learn
• Flexible, Agile, Adapter
• Talent Builder
• Effective Communicator
• Team Builder
• Customer Focused Partner
• Results Driver
• Strategic Thinker
• Big Picture Thinker
• Problem Solver & Decision Maker

Supervisory Control & Discretion

• High task, department, project, and consultative control
• Strict adherence, interpretation, and development of guidelines

Working Conditions & Physical Requirements

• Physical activities include standing, walking, bending, lifting, and other movements; may require working in different stores occasionally.
• Work environment involves typical safety precautions of retail settings, with adequately lit, heated, and ventilated spaces.

About Us

Our company leads in wholesale and retail distribution of beauty supplies, committed to diversity, inclusivity, and self-expression. We welcome you to thrive here and find beauty in YOU.