09 - Manager, Operations Quality 1

Celestica; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Celestica in Plano, TX seeks a Manager, Operations Quality 1 to lead semi-skilled and entry-level professionals, directing the Quality Management System and helping achieve quality objectives.

You will drive metrics, support QIP, mentor staff, resolve customer issues with RCA and corrective actions, and support audits and documentation.

Qualifications

• Proficiency in quality metrics, ISO standards and processes.
• Knowledge of Lean and Six Sigma manufacturing controls (SPC, 5S, VSM).
• Experience with quality tools such as FMEA and Quality Control Plans.
• Strong project management skills and ability to coordinate resources.
• Excellent communication with internal and external customers.
• Ability to lead, train and motivate a diverse team in a dynamic manufacturing environment.
• Proficient with Google Apps, Word, Excel and PowerPoint.

Responsibilities

• Generate and drive performance metrics for products and processes.
• Lead small-scale Quality Improvement Programs aligned to customer requirements.
• Mentor personnel in quality management and succession development.
• Resolve low-difficulty customer issues using root cause analysis and corrective actions.
• Support audits, documentation, change control and calibration activities.
• Support supplier qualification and new product introduction with supplier assessments.

Skills

Quality metrics

ISO standards

Lean Six Sigma

FMEA

Project management

Resource coordination

Communication

Team leadership

MS Office

Manufacturing processes

Education

Bachelor's Degree

Job description

Req ID: 139506
Region: Americas
Country: USA
State/Province: Texas
City: Plano

General Overview

Functional Area: Quality (QUA)
Career Stream: Operations Quality (OPQ)
Role: Manager 1 (MG1)
Job Title: Manager, Operations Quality 1
Job Code: MG1-QUA-OPQ
Job Level: Band 09
Direct/Indirect Indicator: Indirect

Summary

Manages and sets direction for semi-skilled and entry-level professional personnel in more than one function or work group. Provide direction, coordination, education and tools needed to achieve and maintain the site Quality Management System and enable the achievement of quality objectives.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Supports generation of performance metrics for products and processes of relatively low complexity, and drives the team to achieve Quality Goals set by management (i.e.: DPQL, Total Quality at Celestica (TQ@C)), following industry standards such as ISO, IPC, AS, TL
• Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered small in scale and low in complexity.
• Mentors and trains personnel in the practices of Quality management and Quality improvement (succession development)
• Resolves customer issues of low difficulty using quality tools: Root Cause Analysis and Corrective Actions that are effective and timely.
• Provides leadership and support in a variety of areas such as, analysis of nonconforming materials and customer return material authorizations.(RMA's), coordinating ESD compliance, supporting customer and 3rd party audits, and the administration of Quality management (Documentation, Change Control, Corrective & Preventive Actions and Calibration)
• Supports new customer qualification and New product introduction with supplier assessments, First Article Inspections and oversee generation of product documentation for products / programs that are relatively low risk

Knowledge/Skills/Competencies

• In-depth knowledge of quality metrics, ISO standards and processes.
• Knowledge of Lean and Six Sigma Manufacturing processes and controls including: Statistical Process Control (SPC), 5S and Value Stream Mapping (VSM)
• Good knowledge of Quality Management tools including: Failure Mode and Effect Analysis (FMEA) and development of Quality Control Plans
• Strong Project Management Skills
• Ability to coordinate a wide variety of resources to meet production quality and quantity metrics.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high production levels within tight time deadlines and in a ~highly dynamic manufacturing environment.
• Ability to use some or all of the following PC applications: Google Applications, Word, Excel, and PowerPoint.
• Strong knowledge of the manufacturing processes

Physical Demands

• Sustained visual concentration on small areas, such as monitors, screens
• Sustained visual concentration on numbers, legal documents
• The job works in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Occasional overnight travel is required.

Typical Experience

• 4 to 6 years ( 6 to 8 years)

Typical Education

• Bachelor's Degree

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

Celestica is an E-Verify employer.

Company Overview

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.
Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):
ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.
CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.
Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.