08792 Assistant Store Manager

CosmoProf Beauty; San Mateo (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in wholesale and retail beauty supplies seeks an Assistant Store Manager to oversee store operations, develop staff, and ensure exceptional customer experiences. This role involves training, managing inventory, and maintaining brand standards in a dynamic retail environment.

Qualifications

• Preferred: 3+ years retail/customer service experience, 1+ year management experience.
• Cosmetology license desirable but not required.

Responsibilities

• Supervise and support associates' daily goals to deliver exceptional client experiences.
• Engage, train, and develop teams to achieve positive results.
• Ensure execution of company processes through training and analysis.

Skills

Leadership

Communication

Customer Focus

Problem Solving

Education

High School Diploma

Job description

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Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all areas outlined below and are responsible for all primary duties when the Store Manager is not present.

Primary Duties

• Brand (30%): Supervise and support associates' daily goals to deliver exceptional client experiences, maximize sales/KPIs, and drive customer loyalty. Ensure brand standards such as merchandising, POGs, marketing, back rooms, and dress code are met. Act as the main point of contact for customer issues and analyze store trends to anticipate customer demands.
• People (30%): Engage, train, and develop teams to achieve positive results. Recruit actively and identify strengths and opportunities for associates, providing coaching or counseling as needed. Maintain positive relations, resolve concerns, and foster diversity and inclusion.
• Operations (30%): Ensure execution of company processes through training, analysis, and continuous improvement. Manage inventory, payroll, store opening/closing procedures, and ensure digital strategies are supported.
• Safety/Loss Prevention (10%): Maintain a safe environment, enforce policies, protect assets, and ensure compliance with safety and inventory procedures.

Knowledge, Skills, and Requirements

• High School Diploma or equivalent
• Must be 18 years or older
• Preferred: 3+ years retail/customer service experience, 1+ year management experience
• Effective team leadership and communication skills
• Scheduling flexibility
• Cosmetology license desirable but not required

Competencies

• Passionate Learner, Talent Builder, Effective Communicator, Team Builder, Customer Focused, Results Driver, Strategic Thinker, Big Picture Thinker, Problem Solver/Decision Maker

Working Conditions

Includes physical activities such as standing, walking, lifting, and working in a retail environment with safety precautions.

About Us

We are a leader in wholesale and retail beauty supplies, committed to diversity, inclusion, and providing high-quality products and service. Join us and thrive in a supportive environment.