0577 Bookseller

Books A Million; Lake Charles (LA); On-site; USD 24,000 - 30,000; Full time

Job summary

Books A Million is hiring a Bookseller to deliver exceptional customer service, promote memberships and educator programs, and assist with cashiering and sales floor upkeep. The role requires standing for long periods, ability to lift up to 50 lbs, and adherence to loss prevention standards.

Candidates should be 16+ and able to pass background screenings, with strong communication skills and prior retail or cash register experience preferred.

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.
• Strong verbal and written communication skills.
• Ability to multi-task and provide excellent customer service.
• Experience with cash registers and computer systems.
• Physical ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Greet customers and provide high level customer service, answering questions and assisting with orders.
• Handle cashiering duties efficiently and promote POS initiatives and programs.
• Balance cash drawer within policy limits.
• Restock and merchandise the sales floor according to guidelines.
• Maintain store cleanliness and assist with various duties including inventory and receipt of shipments.

Job description

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications And Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Previous retail sales experience
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job