05502 - Quality Manager

Crafted Staff

Fort Worth (TX)

On-site

USD 90,000 - 120,000

Full time

4 days ago

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Benefits offered by this job

12.5% target bonus

Job summary

Crafted Staff is seeking a Quality Manager for our Fort Worth, Texas operation. This onsite, direct-hire role leads daily quality activities, supervises inspectors and technicians, and ensures products and processes meet customer and regulatory requirements.

The ideal candidate will translate quality policies into practical shop-floor actions, drive corrective actions, manage the site QMS (ISO 9001), and collaborate with Operations, Engineering, Supply Chain, and leadership to elevate overall

Qualifications

Bachelor’s degree in Engineering or related field, or equivalent practical experience.
Minimum of 5 years of quality analysis or software testing experience.
Minimum of 1 year of supervisory experience for hourly/non-exempt employees.
Working knowledge of QMS principles and ISO 9001.

Responsibilities

Lead daily quality operations and supervise quality personnel.
Maintain and improve the site QMS and CAPA processes.
Monitor quality metrics and drive continuous improvement.
Collaborate across Operations, Engineering, Supply Chain, and leadership.

Skills

Quality analysis

Leadership

Statistical analysis

Audit practices

Quality data dashboards

Communication

Education

Bachelor's degree in Engineering

Tools

QMS ISO 9001

CAPA

8D problem solving

PFMEA

SPC

MSA

Job description

Quality Manager

Employment Type: Direct Hire
Position Type: Full-Time, Salaried, Exempt
Work Location: Fort Worth, Texas
Work Arrangement: Onsite
Salary Range: $89,760–$120,000 annually
Bonus: 12.5% target bonus
Schedule: 1st Shift, Monday–Friday, 40 hours per week
Experience Required: Minimum 5 years of quality analysis or software testing experience, including manual and/or automated testing
Leadership Experience Required: Minimum 1 year leading or supervising hourly or non-exempt employees
Education Required: Bachelor’s degree in Engineering or a related field, or equivalent practical experience
Citizenship: U.S. Citizenship required
Travel Requirements: Limited travel may be required
Reports To: Plant Manager or Division Quality Manager

Position Overview

We are seeking an experienced Quality Manager to oversee daily quality operations, supervise quality personnel, and ensure products and processes meet internal standards, customer expectations, and applicable regulatory requirements.

This position supports a manufacturing operation producing hose and tubing products. The selected candidate will translate quality policies into practical production-floor activities, lead corrective actions, and strengthen quality performance through structured problem-solving and continuous improvement.

As management’s representative for quality, the Quality Manager will manage department resources and coordinate implementation of the site Quality Management System (QMS). This role directly supervises quality inspectors and technicians and works closely with Operations, Engineering, Supply Chain, customers, suppliers, and leadership.

The ideal candidate will combine strong quality fundamentals with a calm, structured approach to problem-solving, professional customer communication, and demonstrated ability to coach and develop employees.

Essential Duties and Responsibilities

Quality Management System and Compliance

Deploy and sustain established company quality methodologies, principles, and tools throughout the site.
Implement and maintain the site QMS according to ISO 9001 or other applicable standards.
Coordinate internal audits, document control, quality training, and management review inputs.
Maintain effective corrective and preventive action (CAPA) processes.
Ensure corrective actions are closed promptly and verified for effectiveness.
Maintain audit readiness and coordinate responses to internal, customer, and third-party assessments.
Manage quality department resources to support compliance and cost-effective operations.

Manufacturing Quality Leadership

Lead quality inspectors and technicians in daily inspection, testing, nonconformance management, and Material Review Board (MRB) support activities.
Coordinate quality activities across one or more value streams.
Ensure adherence to control plans, standard work, and change-control requirements.
Validate the effectiveness of manufacturing process controls.
Monitor quality metrics, including first-pass yield, scrap, rework, customer complaints, and cost of quality.
Develop and execute action plans to improve quality performance.

Structured Problem-Solving and Risk Reduction

Facilitate root cause analysis using A3, 8D, 5-Why, Fishbone, and other appropriate methods.
Implement solutions that address root causes and prevent recurrence.
Maintain and improve Process Failure Mode and Effects Analyses (PFMEAs) and control plans.
Support Statistical Process Control (SPC) and process capability analysis where applicable.
Oversee Measurement System Analysis (MSA) and gauge repeatability and reproducibility studies.
Ensure measuring equipment meets calibration requirements.

Cross-Functional Collaboration and Customer Support

Partner with Operations, Engineering, and Supply Chain to resolve quality issues and improve process capability.
Support new product introduction and engineering change activities.
Coordinate incoming quality, Supplier Corrective Action Requests (SCARs), and supplier containment activities as assigned.
Monitor supplier and service provider quality performance when required.
Communicate with customers regarding complaints, containment status, corrective actions, and verification of effectiveness.
Coordinate quality matters with field sales, regulatory agencies, suppliers, and company leadership as needed.

People Leadership and Development

Supervise, coach, and develop quality inspectors and technicians.
Manage staffing, work priorities, and training to build team capability.
Address performance concerns and support employee development.
Enforce safe work practices and established procedures.
Promote continuous improvement, structured problem-solving, and accountability across the site.

Required Qualifications

Bachelor’s degree in Engineering or a related field, or equivalent practical experience.
Minimum of 5 years of experience in quality analysis or software testing, including manual and/or automated testing.
Minimum of 1 year of experience leading or supervising hourly or non-exempt employees.
Working knowledge of QMS principles, ISO 9001 or comparable requirements, and audit practices.
Proficiency with CAPA, 8D, A3, PFMEA, control plans, SPC, MSA, and nonconformance or MRB processes.
Ability to interpret engineering drawings and technical specifications.
Ability to use quality data, KPI dashboards, and basic statistical analysis to guide decisions.
Strong communication, collaboration, and influencing skills.
Ability to work effectively with production-floor personnel, engineering teams, and leadership.
Ability to manage multiple priorities across more than one value stream or related process.
U.S. Citizenship required.
Ability to work onsite in Fort Worth, Texas.
Availability to work the designated first-shift schedule and travel occasionally as required.

Preferred Qualifications

Familiarity with Geometric Dimensioning and Tolerancing (GD&T).
Internal Auditor certification in ISO 9001 or another applicable standard.
ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or another relevant ASQ certification.
Lean Six Sigma Green Belt certification.

Work Environment

Onsite manufacturing and production-floor quality environment in Fort Worth, Texas.
Direct supervision of quality inspectors and technicians.
Regular collaboration with Operations, Engineering, Supply Chain, and leadership.
Work involves inspection and testing processes, quality documentation, audit preparation, and performance analysis.
Customer and supplier interaction as required.
Limited travel may be required.
First-shift schedule, Monday–Friday, 40 hours per week.
Strong emphasis on safety, product quality, compliance, and continuous improvement.

Key Competencies