0421 Bookseller

Books A Million; Gulf Shores (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Books A Million in Gulf Shores, AL is seeking a friendly Bookseller to provide exceptional customer service, assist customers with questions and orders, and process transactions at the register.

The role emphasizes product knowledge, merchandising, and teamwork; candidates should be able to stand for long periods, lift up to 50 lbs, and pass background screenings.

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Greet customers, assist with questions and orders, and provide efficient cashiering.
• Promote membership programs and other store promotions.
• Balance cash drawer within policy variances.
• Deliver and stock products on the sales floor per merchandising guidelines.
• Maintain store housekeeping and assist with inventory and shipments.
• Follow loss prevention standards and conduct transactions with integrity.

Skills

Interpersonal Skills

Self-Management

Tools

Cash register

Computer skills

Job description

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications And Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Previous retail sales experience
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job