0224 Bookseller

Books A Million; Brandon (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Books A Million is seeking a friendly and helpful Bookseller to deliver exceptional customer service and assist customers with questions and orders. The role requires cashiering, merchandising duties, and stock replenishment to maintain an inviting store environment.

The position emphasizes strong communication, multi-tasking, and knowledge of books and merchandise, with a focus on POS programs and customer engagement. Prior retail experience is preferred and eligibility begins at 16 years old.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all required background screenings.
• Candidate should have strong customer service and cash handling abilities.

Responsibilities

• Provides customers with high level of customer service by greeting customers, answering questions, assisting with orders and cashiering.
• Promotes products and POS initiatives including Membership programs and Educator programs.
• Balances cash drawer following each shift and adheres to Loss Prevention policies.
• Delivers and stocks products on the sales floor per merchandising guidelines.
• Maintains sales floor by shelving books, tidying displays, and performing store housekeeping tasks.
• Protects company assets by adhering to loss prevention standards and behaving with integrity.
• Performs other duties including assisting in other departments and receiving shipments.

Skills

Interpersonal Skills

Self-Management

Strong verbal and written comms

Ability to multi-task

Previous retail sales experience

Computer and cash register skills

Education

16 years of age or older

Successful completion of background screenings

Job description

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications And Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Previous retail sales experience
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job