Guest Experience Associate

Forever Yogurt Franchise Co.; Town of La Grange (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Forever Yogurt Franchise Co. is seeking a customer-focused team member to greet customers, assist on the floor, and maintain a clean store. You will handle cash, stock shelves, and help ensure a pleasant, efficient shopping experience.

The role requires exceptional communication skills, a friendly demeanor, and the ability to learn quickly in a fast-paced setting. 18+ and a high school diploma are required.

Qualifications

• High School diploma or equivalent required.
• Must be at least 18 years of age.
• Extraordinary customer service and communications skills (both written and verbal).
• A willingness and ability to learn in a fast-paced environment.

Responsibilities

• Respond appropriately to customer issues.
• Goes above and beyond to ensure customer satisfaction.
• Consistently greet and thank every customer.
• Must display a friendly and happy persona when on the store floor.
• Responsible for general cleanliness and appearance of store.
• Unloading and stocking inventory as required.
• Cash handling functions.
• Operating a cash register.
• Assists customers.
• Ensures customers are waited on quickly, efficiently and in a pleasant manner.
• Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times.
• Adhering to company policies and procedures.

Skills

Customer service

Friendly persona

Team player

Self-started attitude

Positive attitude

Professional conduct

Communication skills

Education

High School diploma or equivalent

Job description

Forever Yogurt Franchise Co. is seeking a customer-focused team member to greet customers, assist on the floor, and maintain a clean store. You will handle cash, stock shelves, and help ensure a pleasant, efficient shopping experience.

The role requires exceptional communication skills, a friendly demeanor, and the ability to learn quickly in a fast-paced setting. 18+ and a high school diploma are required.