0185 Bookseller

Books A Million; Broken Arrow (OK); On-site; USD 24,000 - 32,000; Full time

Job summary

The Bookseller at Books A Million provides exceptional customer service by greeting shoppers, answering questions, and processing purchases at the register. You’ll learn the store’s products to assist customers confidently.

Responsibilities include promoting memberships and store programs, stocking shelves, maintaining neat displays, and assisting across departments as needed. You will help ensure accurate cash handling and loss-prevention practices.

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.
• Stand and walk for extended periods, and multi-task in a retail setting.

Responsibilities

• Greet customers, assist with questions and orders, and provide efficient cashiering.
• Sell products and promote membership and educator programs.
• Balance cash drawer after each shift per Loss Prevention Policy.
• Stock and merchandise products on the sales floor per guidelines.
• Maintain clean, organized sales floor and assist with inventory and shipments.
• Protect company assets by adhering to loss prevention standards and acting with integrity.
• Assist in other departments and perform related duties as assigned.

Skills

Interpersonal Skills

Self-Management

Verbal and written communication

Multi-tasking

Education

16 years of age or older

Background screenings completed

Tools

Computer skills

Cash register skills

Job description

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications And Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Previous retail sales experience
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job