0754 Bookseller

Books A Million; Vienna (WV); Presencial; USD 24.000 - 30.000; Jornada completa

Descripción de la vacante

Books A Million in Vienna, WV is seeking a friendly Bookseller to provide outstanding customer service and assist customers with questions and purchases at the register.

You will greet customers, stock shelves, and promote memberships and promotions while maintaining store appearance and assisting with daily tasks. Must be at least 16 years old and able to stand for extended periods.

Formación

• 16 years of age or older.
• Successful completion of all required background screenings.

Responsabilidades

• Greets customers and provides high level customer service.
• Assists customers with questions and orders and handles cashiering.
• Promotes products and company programs at the point of sale.
• Balances cash drawer after each shift within policy variances.
• Delivers and displays products per merchandising guidelines.
• Maintains store cleanliness and assists with inventory and restocking.
• Supports other departments as needed, including receiving shipments.

Conocimientos

Customer service

Cash handling

Retail sales

Merchandising

Interpersonal skills

Self-management

Educación

16 years of age or older

Successful completion of background screenings

Herramientas

POS system

Cash register

Descripción del empleo

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications And Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Previous retail sales experience
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job