0000009420.BUSINESS ANALYST II.DISTRICT CLERK

Dallas County; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Dallas County is seeking an IT professional to manage and support all phases of the program/system, including servers, databases, imaging, and digital accounts. The role involves working with end users to analyze and design systems solutions to business problems and needs.

Responsibilities include gathering requirements with end users, evaluating current processes, planning and deploying new applications, reviewing RFPs technically, and monitoring the department website for accuracy and

Qualifications

• Bachelor’s degree in Business, Computer Science, Information Technology, or related field; 1 year IT/software hardware experience.
• Strong verbal and written communication; ability to work with end users and departments.
• Background investigation required.

Responsibilities

• Meet with end users to define business, financial, and operational requirements and improve processes.
• Perform end-user reviews of systems to assure optimal performance and efficient service.
• Plan, design, develop, and deploy new applications and enhancements to existing ones.
• Review technical aspects of RFPs to support software purchases and implementation.
• Monitor department website for accuracy and performance.
• Perform other duties as assigned.

Skills

Software proficiency

Verbal & written communication

Team collaboration

Education

Bachelor's degree in IT/CS/Business

Job description

Job Description

Manages and supports all phases of the program/system including web servers, database administration, imaging and computerized accounts; new software and hardware purchases and installation to ensure proper functioning of the technology including scanning, indexing, digital microfilming and other functions, and planning and requirements definition, issue resolution, testing and implementation. Works closely with end users to analyze and design systems solutions to business problems and needs.

Responsibilities

• Provides daily support by meeting with end users to define business, financial, and operational requirements to resolve business process issues, and to enhance business processes, operations, and information process flow for all division within the department. Reviews and analyzes the effectiveness and efficiency of existing business processes and develops strategies for improvement.
• Consults with division management and conducts research, and perform end-user reviews of the systems to assure optimal performance, efficiency, and effective delivery of service throughout the full operational cycle of the computer systems and the systems’ flow of processing activity.
• Collaborates in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Review Requests For Proposal from a technical perspective to support the purchase and implementation of software that meets the needs of the business functions.
• Monitors the department website to assure accurate and current information are readily available and operating at optimal performance.
• Performs other duties as assigned.

Qualifications

Education, Experience and Training:

Education and experience equivalent to a Bachelor's degree from an accredited college or university in Business, Computer Science, Information Technology, or in a job related field of study. One (1) year of related experience in information technology based software/hardware.

Special Requirements/Knowledge, Skills & Abilities

Skilled in the use of standard software applications. Ability to effectively communicate both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Ability to identify and analyze end-user problems; ability to organize information in a logical manner and devise practical solutions to problems; ability to operate a personal computer, peripherals and basic office equipment; ability to assists Elected Officials/Department Heads with technical specifications for Requests for Proposal and Invitations for Bid. Must pass a background investigation.

Physical/Environmental Requirements

Physical requirements include occasional lifting/carrying of 5-10 lbs.; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate computer keyboard and basic office equipment. Subject to handling, walking, sitting, standing, bending and reaching to perform the essential functions.