0000009159.CASEWORKER I.SECTION 8 PROG 4

Dallasact; Dallas (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Dallasact seeks a dedicated case manager to deliver services under general supervision for county programs. You will identify needs, assess eligibility, and provide counseling, outreach and referrals to clients.

Responsibilities include interviewing clients, verifying documentation, preparing case plans and coordinating with other departments and community groups to ensure effective service delivery. Travel may be required.

Qualifications

• Bachelor’s degree required in Behavioral Science or related field.
• Prefers intake, assessment, case planning and evaluation experience.
• Must possess a valid Texas driver’s license with a good driving record.
• Skilled in use of standard software applications.
• Ability to communicate effectively, verbally and in writing, and to work with diverse stakeholders.

Responsibilities

• Interviews clients, obtains documentation and verifies information to assess needs and eligibility for programs or services.
• Analyzes client documentation to ensure eligibility and compliance with program requirements and laws.
• Provides counseling, referral and follow-up services to clients.
• Prepares case plans, summaries, briefs, requests, reports and other required documentation.
• Assists clients by coordinating with other departments, agencies, organizations and community groups to deliver services.
• Maintains knowledge of applicable policies, procedures and laws governing programs.
• Attends departmental meetings and trainings to broaden knowledge for better service.
• Performs other duties as assigned.

Skills

Interpersonal communication

Verbal and written communication

Case management

Software skills

Driving

Education

Bachelor’s degree in Behavioral Science or related field

Tools

Microsoft Office

Job description

Job Description

Under general supervision, provides case management services to clients for various County programs by identifying needs, assessing eligibility and providing counseling, outreach and referral services.

Responsibilities

• Interviews clients, obtains documentation and verifies information to assess client’s needs and eligibility for programs or services.
• Analyzes client’s documentation and supporting information to ensure eligibility and compliance with program requirements and applicable laws.
• Provides counseling, referral and follow-up services to clients.
• Prepares case plans, summaries, briefs, requests, reports and other required documentation.
• Assists clients by interacting with other departments, agencies, organizations, boards and community groups to ensure effective delivery of services and maintain awareness of available resources.
• Maintains knowledge of applicable policies, procedures and laws governing programs.
• Attends departmental meetings, in-service training, joint staff meetings and public seminars to broaden knowledge to better serve the clients.
• Performs other duties as assigned.

Qualifications

Education, Experience and Training:

Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Behavioral Science or in a job related field of study.

Special Requirements:

Prefers experience in intake, assessment, case planning and evaluation experience and knowledge of community resources. Must possess a valid Texas driver’s license with a good driving record and reliable transportation. Skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public.

Physical/Environmental Requirements:

Standard office environment. May require some travel.