0000005484.CLERK II.DISTRICT CLERK PASSPORT SECTION

Dallas County; Dallas (TX); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Dallas County is seeking a clerical support worker to input, process and distribute a variety of documents and records with a focus on accuracy and customer service. You will collect and reconcile data, support filing, and assist with routine inquiries under moderate supervision.

Ideal candidates will have a high school diploma or GED and some related experience; proficiency in MS Word/Excel and typing speed of 30 wpm is expected.

Qualifications

• Graduation from an accredited high school/GED; two years related experience or 30 college hours.
• Experience in a customer service environment is a plus.
• Typing speed 30 wpm or 60 kspm; proficiency with MS Excel and MS Word.

Responsabilités

• Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
• Inputs data to complete routine correspondence, forms, reports and documents.
• Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
• Effectively answers routine inquiries and resolves basic customer service issues.
• Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
• Performs other duties as assigned.

Connaissances

Typing 30 wpm

Data entry

MS Word

MS Excel

Communication

Customer service

Formation

High school diploma or GED

Two years related experience or 30 college hours

Outils

10-key

Keyboard data entry

Description du poste

Job Description

Performs a variety of moderately complex support tasks which may include: inputting, processing and distributing a variety of documents and records; collecting, compiling, filing and maintaining data; reconciling data, funds or inventory; and interacting with the public to provide excellent customer service. Works within a well-defined framework of policies and procedures, under moderate supervision.

Responsibilities

• Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
• Inputs data to complete routine correspondence, forms, reports and documents.
• Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
• Effectively answers routine inquiries and resolves basic customer service issues.
• Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
• Performs other duties as assigned.

Qualifications

Education, Experience and Training: Graduation from an accredited high school/GED program. Two (2) years job related experience or 30 hours of college or a combination of the two. Experience in a customer service environment a plus.

Special Requirements/Knowledge, Skills & Abilities

Ability to type 30 wpm or 60 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships with other County employees and the general public.

Juvenile Department

“Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.”

Physical/Environmental Requirements

May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs. unassisted.