0000 Facility - Counselor 1

Harboroaks; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Harboroaks in Wilmington, NC seeks a compassionate counselor to provide treatment and support to help patients recover from substance use, eating disorders or behavioral problems. You will conduct group and family sessions, document care, and coordinate with referral sources and insurance as needed.

The role emphasizes crisis intervention, aftercare planning, and ensuring high-quality, empathetic patient care while maintaining accurate records and complying with state licensing requirements.

Qualifications

• High School diploma required; Bachelor's degree in social or health services preferred.
• Licensure or certification for counseling as required by state; CPR and de-escalation/restraint cert required.
• Ongoing education and training as required by state and accrediting bodies.

Responsibilities

• Conduct group and/or family sessions under supervision and documents as required.
• Co-facilitate assigned group or family sessions and assist with modifying problem behaviors.
• May be responsible for initial assessments, as well as follow up assessments for patients.
• May prepare individual treatment plan for each assigned patient.
• Ensure all documentation regarding patient care, treatment and incidents is completed timely and in a clear, concise manner.
• May act as a liaison between referral sources and patients.
• Provide crisis intervention to patients, as needed.
• May plan for aftercare for assigned patients.
• May act as a liaison with insurance carriers, as requested.
• May provide case management duties for patients, ensuring individualized quality care.
• Evaluate the need of the patient and determine if referrals to other programs or facilities is needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Skills

Crisis intervention

Empathy

Documentation skills

Education

High School diploma or equivalent

Bachelor's degree in social or health services field

Job description

Overview

PURPOSE STATEMENT:

Provide treatment and support to assist patients in their recovery from substance use, eating disorders or other behavioral problems.

Responsibilities

ESSENTIAL FUNCTIONS:

• Conduct group and/or family sessions, under supervision, as scheduled and documents as required.
• Co-facilitate assigned group or family sessions and assist with modifying problem behaviors.
• May be responsible for initial assessments, as well as follow up assessments for patients.
• May prepare individual treatment plan for each assigned patient.
• Ensure all documentation regarding patient care, treatment and incidents is completed timely and in a clear, concise manner.
• May act as a liaison between referral sources and patients.
• Provide crisis intervention to patients, as needed.
• May plan for aftercare for assigned patients.
• May act as a liaison with insurance carriers, as requested.
• May provide case management duties for patients, ensuring individualized quality care.
• Evaluate the need of the patient and determine if referrals to other programs or facilities is needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School diploma or equivalent required. Bachelor's degree in social or health services field preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Licensure or certification for counseling, as required by the state in which the facility operates; OR state license or certification eligible within the timeframe designated by the facility.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

• Completion of ongoing education and training, as required by the state in which the facility operates and applicable accrediting body.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.