UX Researcher

Getmidas; Fatih; On-site; TRY 550,000 - 850,000; Full time

Job summary

Midas is seeking a dedicated UX Researcher to uncover real-user needs in the fintech space. You will identify high-priority issues across investment processes and collaborate with product, data, design, and support teams to drive continuous discovery and actionable insights.

The role requires hands-on qualitative or quantitative research expertise, with a preference for candidates experienced in trading/investing.

Qualifications

• Hands-on experience in qualitative or quantitative research.
• Background in HCI, psychology, or related fields.
• Proven ability to run independent research projects.
• Experience in trading/investing is highly preferred.

Responsibilities

• Identify high-priority issues from users’ investment processes and development challenges.
• Work closely with BIST derivatives product teams (Margin, VİOP & Warrants).
• Answer key questions using qualitative and quantitative methods.
• Collaborate with data, product, growth, design, and customer support teams to conduct ongoing research and identify critical issues during discovery.
• Lead research projects from start to finish—including strategic, foundational, iterative, and evaluative research—to drive actionable insights.
• Partner with design, growth, data, product management, and customer support teams to establish feedback cycles that monitor and improve user experience metrics from the first user interaction.
• Clearly present your research findings to enable teams to translate insights into tangible product and business impact.

Skills

Qualitative research

Quantitative research

User interviews

Survey design

Data analysis

Job description

At Midas, we are working on real-life user needs to transform the world of finance.

We’ve transformed investing in Turkey by delivering a seamless experience for everyday investors.

Today, 4 million users invest with Midas. Backed by an $80M Series B, the largest fintech investment ever in Turkey, we are scaling faster than ever.

Responsibilities

• Identify high-priority issues from both our users’ investment processes and the challenges faced by product teams during development, and develop effective solutions.
• Working closely with BIST derivatives product teams. (Margin, VİOP & Warrants)
• Answer key questions by leveraging your strong command of both qualitative and quantitative methods, using the right approach at the right time.
• Collaborate closely with data, product management, growth, design, and customer support teams to conduct ongoing research and identify critical issues during continuous discovery processes.
• Conduct benchmark studies with PMs and designers to assess the strengths and weaknesses of existing solutions in other organizations, providing the team with a clear industry landscape overview.
• Plan and lead research projects from start to finish—including strategic, foundational, iterative, and evaluative research—to drive actionable insights.
• Partner with design, growth, data, product management, and customer support teams to establish feedback cycles that monitor and improve user experience metrics from the first user interaction.
• Clearly present your research findings to enable teams to translate insights into tangible product and business impact.

Requirements

• Hands-on experience in qualitative or quantitative research
• A background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or a related field.
• A proven track record of independently executing research projects, with strong skills in designing and administering surveys and conducting user interviews.
• Demonstrated ability to apply your research skills to drive tangible product and business impact.
• Experience, knowledge, or a strong interest in trading/investing is highly preferred.