UX Researcher

Midas; Fatih; On-site; TRY 600,000 - 900,000; Full time

Job summary

Midas is redefining finance experiences for Turkish investors. We seek a researcher who can uncover high-priority issues, run end-to-end studies, and translate findings into product and business impact.

You will partner with product, data, design, growth, and customer support to continuously discover and improve user experiences. Preferably you have hands-on research experience and a background in HCI, psychology, or related fields, with an interest in trading/investing.

Qualifications

• Hands-on experience in qualitative or quantitative research.
• Background in HCI, Psychology, Behavioral Economics, Anthropology, Sociology, or related field.
• Proven track record of independently executing research projects.
• Strong skills in designing and administering surveys and conducting user interviews.
• Ability to apply research to drive tangible product and business impact.
• Experience or interest in trading/investing preferred.

Responsibilities

• Identify high-priority issues from users’ investment processes and product development.
• Collaborate with BIST derivatives product teams (Margin, VİOP & Warrants).
• Answer key questions using qualitative and quantitative methods.
• Work with data, product, growth, design, and support teams for ongoing research.
• Conduct benchmark studies to compare with other organizations.
• Plan and lead end-to-end research projects for actionable insights.
• Establish feedback loops to monitor user experience metrics.

Skills

Qualitative research

Quantitative research

User interviews

Research methods

Education

HCI

Psychology

Behavioral economics

Anthropology

Sociology

Job description

At Midas, we are working on real-life user needs to transform the world of finance.

We've transformed investing in Turkey by delivering a seamless experience for everyday investors.

Today, 4 million users invest with Midas. Backed by an $80M Series B, the largest fintech investment ever in Turkey, we are scaling faster than ever.

What You'll Do

• Identify high-priority issues from both our users' investment processes and the challenges faced by product teams during development, and develop effective solutions.

• Working closely with BIST derivatives product teams. (Margin, VİOP & Warrants)

• Answer key questions by leveraging your strong command of both qualitative and quantitative methods, using the right approach at the right time.

• Collaborate closely with data, product management, growth, design, and customer support teams to conduct ongoing research and identify critical issues during continuous discovery processes.

• Conduct benchmark studies with PMs and designers to assess the strengths and weaknesses of existing solutions in other organizations, providing the team with a clear industry landscape overview.

• Plan and lead research projects from start to finish-including strategic, foundational, iterative, and evaluative research to drive actionable insights.

• Partner with design, growth, data, product management, and customer support teams to establish feedback cycles that monitor and improve user experience metrics from the first user interaction.

• Clearly present your research findings to enable teams to translate insights into tangible product and business impact.

What You'll Bring?

• Hands-on experience in qualitative or quantitative research

• A background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or a related field.

• A proven track record of independently executing research projects, with strong skills in designing and administering surveys and conducting user interviews.

• Demonstrated ability to apply your research skills to drive tangible product and business impact.

• Experience, knowledge, or a strong interest in trading/investing is highly preferred.