Technical Support Manager - Conveyor Components and Belts

Metso; Çankaya; On-site; TRY 600,000 - 800,000; Full time

Job summary

Metso seeks a Regional Product Manager for Conveyor Components and Belts to join the Chute and Conveyor Solutions Product Line Team. You will provide technical product expertise across the portfolio and collaborate with Product Management, TSS, and Account Managers to strengthen knowledge and support sales activities.

In this regional role, you’ll drive customer-focused solutions, contribute to business development, and ensure products are safe, manufacturable, and fit-for-purpose throughout the

Qualifications

• Bachelor’s degree in Engineering, Technology, or a related field.
• 2–4 years of experience in a technical, engineering, or product-related role.
• Strong written and verbal communication skills in English.
• Proactive and self-driven, with initiative.
• Ability to work in a multicultural, cross-functional environment.
• Ability to prepare reports and technical documentation.

Responsibilities

• Provide technical product expertise for Conveyor Components and Belts across the region.
• Collaborate with Global Product Manager to execute product management activities and regional initiatives.
• Coordinate RTD and engineering projects to align with product strategy.
• Support engineering activities to ensure safety, manufacturability, and performance.
• Assist in supplier evaluation, development, and qualification.
• Partner with TSS and Business Development to support sales opportunities and quotes.

Skills

Technical knowledge

Product management support

English communication

Proactive mindset

Cross-functional collaboration

Report writing

Education

Bachelor's degree in Engineering/Technology

Job description

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Technical Support Manager - Conveyor Components and Belts

Primary Location: Ankara, TR Malmö, SE

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:

Introduction

We are seeking a Regional Product Manager - Conveyor Components and Belts to join our Chute and Conveyor Solutions Product Line Team. Our mission is to help customers reduce costs, maximize production, and improve safety and sustainability.

In this role, you will provide technical product expertise and support across the Conveyor Components and Belts portfolio. You will work closely with Product Management, Technical Sales Support (TSS), and Account Managers to strengthen product knowledge and support sales activities. You will also contribute to business development initiatives and provide technical guidance to ensure that our solutions are safe, manufacturable, and fit-for-purpose throughout the product lifecycle.

This role is essential in driving customer satisfaction through effective collaboration, technical problem-solving, and product support across the region. You will report to the Global Product Manager - CON & ETO.

This is a regional role with up to 25% travel (domestic and international).

Team you’ll belong to

You will join a global team of specialists in Conveyor Components, Belts, and ETO solutions for chutes, all committed to improving customer performance and operational efficiency. We collaborate closely with internal and external stakeholders, including Market Areas, Engineering, Supply Chain, and suppliers, to deliver high-quality solutions. Our team culture is all about customer in center, high ambition – always, getting it done – together and open and honest. Team members are located globally, including Brazil, Chile, Sweden, and Australia, offering a truly international working environment.

What you’ll do

• Provide technical product expertise for Conveyor Components and Belts, supporting internal stakeholders across the region.
• Collaborate closely with the Global Product Manager to execute product management activities and regional initiatives.
• Participate in and coordinate RTD and engineering projects, ensuring alignment with product strategy and regional needs.
• Support engineering activities to ensure product safety, manufacturability, and operational performance.
• Contribute to the resolution of technical issues, warranty cases, and non-conformances, supporting root cause analysis and corrective actions.
• Support the evaluation, development, and qualification of suppliers.

Who you are

• Technical knowledge of Conveyor Components and Belts is required.
• Experience supporting product management, engineering, or technical sales activities.
• Solid understanding of industrial products and applications.
• Ability to translate technical concepts into clear, practical solutions.

Sales and Business Development Support

• Partner with TSS and Business Development teams to support sales opportunities and customer cases.
• Support the quotation process by ensuring technical and commercial inputs are accurate.
• Help ensure sales cases align with profitability targets defined by the Global Product Manager.
• Gather and maintain customer and competitor insights to support decision-making.
• Enable sales teams by providing training, technical guidance, and product knowledge.
• Participate in key customer interactions, including meetings, presentations, and site visits.

Skills and Abilities

• Bachelor’s degree in Engineering, Technology, or a related field (years of experience would also be considered).
• Desirable 2–4 years of experience in a technical, engineering, or product-related role.
• Strong written and verbal communication skills in English.
• Proactive and self-driven, with the ability to identify opportunities, anticipate issues, and take initiative.
• Ability and willingness to work in a multicultural and cross-functional environment.
• Ability to prepare reports, business correspondence, and technical documentation.
• Valid driver’s license and passport.
• Willingness to travel as required (up to 25%).

What’s in it for you

An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.

Safe work environment – For Metso, safety is a fundamental value. Our goal is to demonstrate leadership and vision in promoting a safety culture. Compensation and rewards - Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.

Flexibility – We defend personal interactions and face-to-face collaboration associated with an open and flexible work environment, valuing the balance between personal and professional life. A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Extensive learning opportunities - We encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, among other ambitious projects and global opportunities.

Interaction without borders – Take advantage of our network of colleagues around the world to exchange experiences and knowledge. We carry out the work together, through open and honest communication.

For additional information, please contact the RH – Resourcing team.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.