Team Lead Systems Automation

Deel; Turkey; On-site; TRY 500,000 - 900,000; Full time

Job summary

Deel is seeking a technical leader to coordinate and lead a dynamic team supporting internal tools and automation solutions. In this hands‑on role, you will drive technical excellence while collaborating with business stakeholders to deliver scalable automation across Customer Experience, Operations and Customer Success.

You will act as a hands‑on contributor, design and maintain reliable systems, promote best practices, and partner with IT, Security and Procurement to ensure alignment with

Qualifications

• 5+ years in software development or automation roles.
• Proven leadership or team coordination experience.
• Strong programming/scripting skills.
• Experience with API development and cloud platforms.
• Ability to design scalable, reliable systems.

Responsibilities

• Coordinate and lead day-to-day work of a technical team.
• Act as hands-on contributor while supporting team members.
• Support integrations across platforms like Zendesk and Jira.
• Collaborate with stakeholders to deliver automation solutions.
• Contribute to AI and automation initiatives.
• Promote technical standards and documentation.
• Participate in architecture decisions and planning.
• Monitor performance and optimize applications.
• Work with IT, Procurement, and Security on vendor tools.

Skills

Team Leadership

Python

JavaScript

Go

APIs

Cloud Platforms

Tools

Zendesk

Jira

Salesforce

WorkBench

Job description

Who We Are Is What We Do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Who We Are Is What We Do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world‑class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought‑after leader in the transformation of global work.

Job Summary

We are seeking a technical leader to coordinate and lead a dynamic team supporting internal tools and automation solutions. In this hands‑on role, you will drive technical excellence while collaborating with business stakeholders to deliver scalable automation solutions that enhance operational efficiency across Customer Experience, Operations, and Customer Success departments.

Key Responsibilities

• Team Leadership & Coordination: Coordinate and lead the day‑to‑day work of a technical team, ensuring effective delivery of internal tools and automation solutions while fostering a collaborative and high‑performing team environment.
• Hands‑On Technical Contribution: Act as a hands‑on contributor while supporting team members in designing, developing, and maintaining reliable, scalable applications and automations.
• System Integration & Maintenance: Support and maintain system integrations and workflows across platforms (e.g., Zendesk, Jira, WorkBench, People Assignment Manager), ensuring smooth data flow and optimal operational effectiveness.
• Stakeholder Collaboration: Collaborate with business stakeholders to understand process needs, gather technical requirements, and deliver practical automation solutions using low‑code platforms or custom development.
• AI & Automation Innovation: Contribute to the organization's automation and AI initiatives by identifying opportunities for workflow improvements, including AI‑based enhancements like ticket summarization and task automation.
• Technical Standards & Documentation: Promote and enforce technical best practices and documentation standards to ensure maintainability, security, and knowledge sharing across the team.
• Technical Planning & Architecture: Participate in technical planning discussions, helping to evaluate build vs. buy decisions and providing input into system architecture under the guidance of senior technical leadership.
• Performance Monitoring & Optimization: Monitor the performance of applications and automations, proactively addressing issues and implementing improvements based on data and feedback.
• Cross‑Functional Partnerships: Collaborate with IT, Procurement, and Security teams on vendor tools and platforms, assisting with technical evaluations and ensuring compliance with internal standards.

Required Qualifications

• 5+ years of experience in software development, systems engineering, or automation engineering roles
• 3+ years of proven leadership or team coordination experience
• Strong proficiency in at least one programming or scripting language (e.g., Python, JavaScript, Go, etc.)
• Experience with API development, integrations, or workflow automation
• Demonstrated ability to design and maintain scalable, reliable systems
• Strong problem‑solving skills and ability to work independently with minimal supervision
• Excellent communication skills with ability to work effectively with both technical and non‑technical stakeholders
• Experience with cloud platforms (AWS, Google Cloud or Azure).

Preferred Qualifications

• Experience with low‑code/no‑code platforms (e.g., Zapier, Make, Flow)
• Familiarity with business applications like Zendesk, Jira, Salesforce, or similar SaaS platforms
• Experience with LLM integrations or prompt engineering for workflow automation
• Knowledge of security best practices and compliance standards
• Experience in an Agile/Scrum development environment
• Background in customer‑facing operations, support, or success roles

What We’re Looking For

• A technical leader who is passionate about solving business problems through automation and thoughtful system design
• Someone who thrives in both strategic planning and hands‑on development