Style Maker - Emaar

Golden Goose Group; Fatih; On-site; TRY 24,000 - 36,000; Full time

Job summary

Golden Goose Group is seeking a Sales Assistant (Style Maker) in Fatih to craft personalized Golden looks and deliver exceptional service. You will guide clients through heritage and values, leveraging omnichannel tools to keep customers engaged and satisfied.

The ideal candidate has 1–3 years in luxury retail, strong selling skills, and the ability to adapt to evolving customer needs while maintaining brand standards.

Qualifications

• Fluency in Turkish and English is required.
• Minimum 1–3 years in luxury retail.
• Strong selling techniques and positive attitude.
• Excellent presentation, interpersonal and communication skills.
• Ability to monitor relevant industry trends and local market.
• Flexible to evolving business needs and team-oriented.

Responsibilities

• Assist customers in expressing their personality and building complete Golden looks.
• Provide product insights, advise on additional items, and execute upsell/cross-sell strategies.
• Maintain positive relationships with clients and deliver personalized offers.
• Contribute to store presentation and ensure alignment with brand image and standards.
• Support store operations: opening/closing, inventory, GDPR and health & safety compliance.
• Leverage digital tools to enhance customer engagement (Golden App, Sales Force, Xstore).

Skills

Turkish

English

Luxury retail

Sales skills

Upselling & cross-selling

Customer focus

Team player

Industry trends

Tools

Golden App

Sales Force

Xstore

Stealth

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in Turkish and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce

Minimum 1-3 years of relevant experience in luxury retail

Self-motivation with positive attitude and professional selling techniques

Good customers focus with strong presentation, interpersonal and communication skills

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)

Flexibility to adapt to the evolving needs of the business and our customers

Strong team player

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.