Store Manager - Tommy Hilfiger Antalya (Land of Legends)

PVH Corp.; Turkey; On-site; TRY 180,000 - 360,000; Full time

Benefits offered by this job

Hybrid work model

Employee discounts

PVH University training

Brand connections with Calvin Klein &\

Job summary

PVH Corp. stores in Antalya (Land of Legends) is seeking a Store Manager to drive exceptional customer experiences and sales performance. You will lead a team of sales professionals, coach Deputies, and manage recruitment and training to ensure high standards of service and store operations.

You will work closely with local partners, monitor KPIs, and translate market trends into actionable action plans. Fluency in English is required; the role offers a hybrid work model and opportunities to

Qualifications

• At least 5 years’ experience in a similar role within a structured retail environment.
• Strong communication and collaboration skills with ability to coach sales staff.
• Fluent in English, both written and spoken.

Responsibilities

• Exemplify and enforce exceptional Customer Experience (CX) standards in the store.
• Identify CX issues through feedback, training, and coaching; lead recruitment and development of staff.
• Coordinate with Deputies for workforce planning and ensure alignment with retail calendar and project timelines.
• Analyze business performance using data from BI tools to improve sales and KPIs.

Skills

Customer Experience

People Leadership

Recruitment

Sales Analytics

Job description

Design Your Future at PVH Store Manager - Tommy Hilfiger Antalya (Land of Legends) Be part of an iconic story.

PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

The Team

The Team The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.

The Position

Exemplify and enforce exceptional Customer Experience (CX) standards in the store. Identify and address CX issues through feedback, training, and coaching for sales staff. Foster collaborative relationships with neighboring businesses for go-to-market initiatives and conduct competitor analysis. Stay informed about current trends and understand customer profiles through media and local community engagement. Develop and oversee professional growth of store personnel, defining training needs with Deputies. Manage performance evaluations, propose development plans, and lead recruitment processes. Qualify the Area Manager on Full-Time Equivalent (FTE) and role requirements. Oversee workforce planning handled by Deputies. Coordinate store priorities through regular mechanisms, considering retail calendar and project timelines. Analyze business performance using data from Business Analyst, identify actions to improve Sales and Key Performance Indicators (KPIs).

The Ideal Candidate

At least 5 years’ experience in similar role within structured environment Highly developed business acumen Good communication and collaboration skills and abilities Highly detail oriented and organized in work Ability to work under pressure and meet deadlines Fluent in English both written and spoken.

Benefits

• Balance – Work Smart, our flexible working model, is all about trust, connection, collaboration, and community. You’ll get the freedom to choose the hybrid setup and working hours that benefit you.
• Health & Wellbeing – wellbeing programs, premium subscription to headspace, volunteering programs.
• Develop – PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.
• Be at the forefront – stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts!

Be valued. At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

We are brand builders who focus our passion and creativity to build Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.