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PVH Corp. is seeking an Assistant Store Manager for the Calvin Klein store at Florentia Village Outlet.
You will support the Store Manager by guiding the sales team, coaching on service standards, training, and daily operations to ensure an exceptional client experience. You will oversee back office, stock, visual merchandising, and omnichannel activities, drive KPI performance, and contribute to a welcoming, organized selling environment.
Be part of an iconic story. PVH is the growth platform for Calvin Klein and Tommy Hilfiger. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.
Reporting to the District Manager/Store Manager, the Assistant Store Manager ensures the store performance and optimal Clients Experience through managing and supporting the Sales Team with training, coaching, and sharing feedback and the store performance and optimal Organization through managing Back Office, Visual Merchandising, Stock and Omnichannel activities. Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers. Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction. Train and coach the team on standards, including customer service, product placement, and efficient time management. Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement. Provide recommendations for action based on the analysis of sales performance. Collaborate with In-Store Visual for effective display fittings and report on visual criteria's impact on sales. Provide continuous feedback on performance and support Store Manager in team recruitment and development. Facilitate the cascading of company content through morning briefings for the team. Coordinate Stock and Back Office teams to ensure optimal stock provision and mix. Implement measures for the safety of products in both sales floor and stockroom. Conduct regular stock checks and promptly communicate stock information to the team. Maximize sales through analytical merchandise management, utilize reports for trend analysis, and conduct daily meetings to achieve goals.
Be valued. At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.
In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
We are brand builders who focus our passion and creativity to build Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best performing brand groups in our sector.