Sr. Investigator Payment Assistant

IQVIA Argentina; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

IQVIA is seeking an entry-level finance support professional to enable accurate and timely payment administration across our project sites. Under supervision, you will ensure compliance with SOPs, Sarbanes-Oxley controls and SLAs, while building remote relationships with colleagues worldwide.

You will manage a portfolio of projects, track payment cycles, identify financial risks, perform data quality checks, and produce standard reports to assist project teams in resolving issues and meeting

Qualifications

• High School Diploma or equivalent.
• Computer skills including working knowledge of Microsoft Word, Excel and PowerPoint.
• Written and verbal communication skills including good command of English language.
• Knowledge of applicable protocol requirements.

Responsibilities

• Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites.
• Manage a portfolio of projects and provide oversight on the entire process.
• Highlight aged invoices and financial risks – explain delays.
• Data quality control, ensure batches are scheduled per contracts and budgets.
• Project reconciliations and payment cycle target trending.
• Provide high level customer service to internal project teams and assist with project issues.
• Track and report KPI data and flag nonstandard issues to management.
• Assist team members to help group meet targets.
• Ensure required approvals are obtained for setup and payment processes.

Skills

Written and verbal communication

English proficiency

Protocol knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job profile

Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites. Perform duties in accordance with IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level agreements (if applicable).

Essential Functions

• Managing a portfolio of projects and providing oversight on the entire process. Ability to form remote relationships with colleagues across the globe, consider indirect influences on your work and manage these.


• Highlighting aged invoices and financial risks – give reasons why for any delays


• Data quality control, ensuring batches are scheduled as per contracts and meeting the budgets


• Project reconciliations


• Payment cycle target trending – ensuring the studies are meeting the target for each step in the payment cycle


• Providing high level of customer service to internal project teams and assisting them in any project related issues by finding resolution. Ability to influence others and ensure that key actions are taken


• Track and report metric data flagging nonstandard issues to project teams / line manager


• Provide assistance to other team members as required, to ensure the group meets targets.


• Check that appropriate approvals are obtained for set up and payment process.


• Provide support and participate in teams handling various routine tasks.


• Provide standard reports and run KPI for the project teams


• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent


• Computer skills including working knowledge of Microsoft Word, Excel and PowerPoint.


• Written and verbal communication skills including good command of English language.


• Knowledge of applicable protocol requirements

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you\'ll work

Office-based

You’ll work primarily from one of our office locations, collaborating closely with colleagues in a dynamic, team-oriented environment. This setting offers access to on-site resources, real-time interaction and opportunities to build strong relationships through in-person work.

"I like that we\'re different. I like that we\'re a unique organization unlike any other. I like to think of us as the intelligence company for life sciences and healthcare. I do believe there\'s nothing else like this organization in the world. So if you like something that\'s different and interesting, you\'re going to like IQVIA. If you like an organization that has a variety of opportunities, from IT to big data to AI to finance to HR, there are so many opportunities to have an impact."

"The culture in IQVIA is to be constantly looking at how we can do things better to help our customers, to bring life-changing medicines to patients and also to be a part in designing and developing and implementing these solutions. And so I think it\'s a great place to join because there is that organizational focus and commitment in driving forward the innovation and just the ability, I think, to work with cross-functional teams who are all excited to be working in these areas. It\'s a fantastic opportunity."

"First of all, we are humans, we have some moments in our lives that are so very important and we need to respect. And something I also always love about IQVIA was that my leaders and people with which I have been working, they always respected a lot as well our personal lives. I never miss a parents\' meeting of my kids, and this is something that we shouldn\'t be giving for granted."

Senior Director Global Site Activation

"I like that we\'re different. I like that we\'re a unique organization unlike any other. I like to think of us as the intelligence company for life sciences and healthcare. I do believe there\'s nothing else like this organization in the world. So if you like something that\'s different and interesting, you\'re going to like IQVIA. If you like an organization that has a variety of opportunities, from IT to big data to AI to finance to HR, there are so many opportunities to have an impact."

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you\’ll find colleagues who genuinely care — about the mission and about each other. That\’s what makes this a place where people tend to stay, grow and do the best work of their careers.