Senior LIMS Engineer

EPAM Systems; Turkey; On-site; TRY 4,302,000 - 6,214,000; Full time

Benefits offered by this job

Private health insurance

English courses

Learning platforms access

Career development support

Competitive USD compensation

Job summary

EPAM Systems is seeking a Senior LIMS Engineer to provide ongoing support, configuration and enhancement for Thermo Scientific Sample Manager LIMS, ensuring uninterrupted lab operations after vendor transition. You will act as the primary SME while collaborating with lab users and IT teams to maintain a compliant, reliable system.

Responsibilities include configuring master data, managing user access, incidents, and changes; designing workflows with Visual Workflow Designer; and developing and

Qualifications

• Experience with L2/L3 application support and ITIL-aligned processes.
• Hands-on SaaS (Thermo Scientific) SampleManager administration and support.
• Familiarity with SampleManager 21.x (21.3) functionality.
• Proficiency configuring SampleManager master data, lookup tables and custom fields.
• Knowledge of Visual Workflow Designer for business workflows.
• Experience with v2 reporting tools and dashboards.
• Strong SQL skills for data querying and troubleshooting SampleManager data.

Responsibilities

• Act as primary SME for Thermo Scientific Sample Manager LIMS.
• Collaborate with lab users and IT teams.
• Oversee system configurations, user access and compliance.
• Troubleshoot and resolve incidents.
• Document processes and changes per customer standards.

Skills

ITIL incident/change management

LIMS domain knowledge

SQL data querying

SaaS/LIMS administration

Workflow design

Documentation & compliance

Troubleshooting

Tools

Chromeleon

Empower

OpenLab

REST API

SOAP Web Services

Job description

We are seeking a Senior LIMS Engineer to provide ongoing support, configuration and enhancement for Thermo Scientific Sample Manager LIMS, ensuring uninterrupted lab operations post-vendor transition. In this role, you will serve as the primary subject matter expert while collaborating closely with lab users and IT teams to maintain a compliant and reliable system.

Responsibilities

• Act as primary SME for Thermo Scientific Sample Manager LIMS
• Collaborate with the customer's lab users and IT
• Oversee system configurations, user access and compliance
• Troubleshoot and resolve incidents
• Documentation of processes and changes per the customer's standards

Requirements

• Familiarity with L2/L3 application support activities, including incident, problem and change management within ITIL-aligned service models
• Mature hands-on experience with SaaS (Cloud managed by Thermo Scientific) versions of Thermo Scientific SampleManager LIMS, including day-to-day administration and support
• Familiarity with the latest Sample Manager versions 21.x (including 21.3) functionality
• Strong proficiency in SampleManager configuration using embedded platform tools, including Entity Designer, Explorer and configuration of master data, lookup tables and custom fields
• Solid working knowledge of SampleManager Visual Workflow Designer for designing, modifying and troubleshooting business workflows
• Hands-on expertise in Thermo Fisher Sample Manager version v2 reporting tools and dashboards, including configuration of standard and custom reports
• Solid SQL skills for data querying, validation and troubleshooting against the SampleManager data model

Nice to have

• Hands-on experience with instrument integration in SampleManager, including parsers and chromatography data system (CDS) connectors such as Chromeleon, Empower or OpenLab
• Working knowledge of SampleManager REST and SOAP web services for interpreting integration behavior and supporting interface-related tickets
• Understanding of GxP, 21 CFR Part 11 and EU Annex 11 requirements for supporting validated LIMS environments
• Practical understanding and application of data integrity principles (ALCOA+) in laboratory data management
• Awareness of the SaaS shared responsibility model, where customizations and platform-level changes are conducted by Thermo Fisher

We offer

• CONTINUOUS UPSKILLING, LEARNING & DEVELOPMENT
  • Diversity of tasks and projects
  • Assessment center for objective review of competency level
  • Personal development plan
  • Mentoring programs and leadership development
  • Certification and professional development support
  • Access to learning platforms including more than 2,500 internal courses
  • English courses taught by certified teachers
• CORPORATE BENEFITS
  • Extra leave days
  • Referral bonuses
• COMPENSATION PACKAGE
  • Competitive compensation paid in USD
  • Regular salary and performance reviews
• MEDICAL & HEALTHCARE
  • Private health insurance
  • Well-being events
• WORKING ENVIRONMENT
  • Recreation areas and kitchens
  • Tea, coffee and snacks
  • Sports equipment and game consoles
  • IT Equipment
  • Microsoft’s Software Assurance Home Use Program (HUP)

Please note that our Talent Attraction Team reviews applications and CVs submitted in English.

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.