Senior Information Technologies Process Management Specialist

Gizli Şirket; Fatih; Presencial; TRY 420 000 - 640 000; Tempo integral

Resumo da oferta

Gizli Şirket in Fatih, Istanbul, seeks an experienced IT Process Governance professional to design and optimize IT processes, ensure SDLC compliance, and establish governance standards across development, testing, and deployment.

You will lead strategic project oversight, drive performance metrics (velocity, SLA adherence, defect density), manage change management and risk mitigation, and ensure audit readiness with regulatory alignment (BRSA/BDDK, COBIT).

Qualificações

• Minimum 5 years in IT process management, governance, or PMO in FinTech, banking, savings finance, or telecom sectors.
• Proven SDLC and Agile/Scrum expertise with governance tools at an administrative level.
• Strong IT audit knowledge and ability to use data analytics, visualization, and reporting to assess operations.
• Analytical and strategic mindset with ability to deliver data-driven insights.
• Excellent communication and leadership to coordinate cross-functional teams.

Responsabilidades

• Design, optimize, and establish standards for all IT processes (SDLC).
• Monitor and report on critical/high-focus projects; identify bottlenecks and trigger corrective actions.
• Oversee planning and sprint execution; develop metrics for velocity, SLA compliance, and defect density.
• Lead IT change management, risk analyses, approval workflows, and policy compliance.
• Align processes with regulations (e.g., BRSA/BDDK, COBIT) to stay audit-ready.

Conhecimentos

End-to-End process governance

Strategic project oversight

Performance analytics

IT change management

Regulatory alignment

Formação académica

Industrial/Management/Software engineering degree

Descrição da oferta de emprego

• End-to-End Process Governance: Design, optimize, and establish standards for all IT processes—including analysis, development, testing, and deployment (SDLC)—and drive organizational adherence to these frameworks.
• Strategic Project Oversight: Monitor and report on critical and high-focus projects; proactively identify bottlenecks, trigger corrective actions, and provide executive-level reporting on task progression.
• Performance & Capacity Analytics: Oversee planning and sprint execution for software development teams. Manage effort-entry controls and develop metrics to track performance criteria such as velocity, SLA compliance, and defect density.
• IT Change Management & Risk Mitigation: Lead the IT change management process by performing rigorous risk analyses, managing approval workflows, ensuring meticulous documentation, and monitoring compliance with internal policies.
• Regulatory Alignment & Audit Readiness: Build and improve processes aligned with relevant systems and regulations (e.g., BRSA/BDDK, COBIT) to ensure the IT organization is perpetually "audit-ready."

Qualifications

• Educational Background: Degree in Industrial Engineering, Management Engineering, Computer/Software Engineering, or a related technical field.
• Significant Professional Experience: Minimum of 5 years of experience in IT Process Management, IT Governance, or PMO within the FinTech, Banking, Saving Finance, or Telecommunications sectors.
• Methodological Expertise: Proven proficiency in software development lifecycles (SDLC) and Agile/Scrum methodologies, with advanced experience in utilizing project management and governance tools at an administrative level.
• Analytical & Audit Capabilities: Strong knowledge of IT audit frameworks. Exceptional ability to leverage data analytics, visualization, and reporting solutions to assess complex technical operations.
• Problem-Solving & Strategy: Strong analytical, statistical, and mathematical abilities with a proven track record of answering business questions through empirical research and data-driven insights.
• Communication & Leadership: Excellent interpersonal and coordination skills; a collaborative mindset capable of fostering synergy between cross-functional teams and managing complex stakeholder expectations.
• Result-Oriented Mindset: A proactive approach to process improvement with a sharp focus on delivering practical, scalable solutions to business problems.