Sales Support Engineer PD Services

Eaton; Sincan; On-site; TRY 180,000 - 270,000; Full time

Benefits offered by this job

Competitive compensation package

Internal promotion opportunities

Eaton University learning & dev

Job summary

Eaton is seeking a Sales Support Engineer to strengthen our Service organization within EMEA. You will combine electrical engineering expertise with commercial insight to support service sales across the Medium & Low Voltage Service Product Portfolio, acting as a key interface between customers, Service Sales Organizations, and internal stakeholders.

You will be part of Tendering & Ordermanagement Team PD Services.

Qualifications

• Bachelor’s degree in Electrical Engineering or equivalent technical qualification.
• Solid knowledge of Medium & Low Voltage systems and electrical service solutions.
• Experience in sales support, service sales, or similar technical-commercial role.
• Strong analytical and problem-solving skills.
• Proactive, structured, customer-focused working style.
• Fluency in English (spoken and written); additional European languages are a plus.

Responsibilities

• Prepare, review, and manage service quotations and orders for Medium & Low Voltage products and service activities.
• Analyze customer requests and translate them into technically accurate and commercially optimized proposals.
• Act as a technical-commercial partner for direct customers and Eaton Service Sales Organizations across EMEA.
• Maintain proactive communication with customers regarding quotations, orders, planning, invoicing, and delivery.
• Support margin management and ensure compliance with pricing and commercial policies.
• Coordinate internally with sales, engineering, production, and field service teams.
• Handle customer inquiries and complaints in collaboration with relevant internal departments.
• Occasionally visit customers to support sales activities and strengthen relationships.

Skills

Medium & Low Voltage knowledge

Commercial mindset

Sales support experience

Analytical problem solving

Customer focused

English fluency

Education

Bachelor’s degree in Electrical Engineering

Job description

Join Eaton and be a part of our commitment to providing impactful, energy-efficient solutions that shape a sustainable future. At Eaton, we make what matters work, and we're dedicated to fostering a workplace where ethics, inclusion, diversity, and our people are at the forefront.

What you’ll do:

We are looking for a Sales Support Engineer to strengthen our Service organization within EMEA. In this role, you will combine electrical engineering expertise with commercial insight to support service sales activities across our Medium & Low Voltage Service Product Portfolio, You will act as a key interface between customers, Service Sales Organizations, and internal stakeholders, ensuring technically sound and commercially competitive service offers. You will be part of Tendering & Ordermanagement Team PD Services.

Key Responsibilities

• Prepare, review, and manage service quotations and orders for Medium & Low Voltage products and service activities
• Analyze customer requests and translate them into technically accurate and commercially optimized proposals
• Act as a trusted technical-commercial partner for direct customers and Eaton Service Sales Organizations across EMEA
• Maintain proactive communication with customers regarding quotations, orders, planning, invoicing, and delivery
• Support margin management and ensure compliance with pricing and commercial policies
• Coordinate internally with sales, engineering, production, and field service teams
• Handle customer inquiries and complaints in collaboration with relevant internal departments
• Occasionally visit customers to support sales activities and strengthen relationships

Qualifications:

• Bachelor’s degree in Electrical Engineering or a comparable technical qualification, or equivalent relevant experience

Skills:

• Solid knowledge of Medium & Low Voltage systems and electrical service solutions
• Strong commercial mindset with the ability to balance technical feasibility and business value
• Experience in sales support, service sales, or a similar technical-commercial role
• Strong analytical and problem solving skills
• Proactive, structured, and customer focused working style
• Fluency in English (spoken and written); additional European languages are a plus

What we offer:

• Competitive compensation and benefits package
• Challenging projects in dynamic collaborative team
• Great company benefits
• We make your aspirations matter – Eaton encourages internal promotion, whenever possible
• We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the through power management technologies
• We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen

All positions may require participation in video and in-person interviews as part of the hiring process.All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.