Product Manager (Analytics)

ING Hubs Türkiye; Fatih; Hybrid; TRY 600,000 - 800,000; Full time

Benefits offered by this job

Welcome Leave: 14 days

Career Opportunities

Personal Growth

Dynamic Environment

Innovation Culture

Global Exposure

Communication & Celebrations

Health Care

Private Pension Plan

Meal Card

Transportation Allowance

MultiSport Membership

English Language Development Support

Remote working opportunities in August

Job summary

ING Hubs Türkiye is seeking a Product Manager for ING Analytics to originate and build data-driven algorithmic products in customer intelligence. This global role requires entrepreneurial thinking and collaboration with an international team.

You will lead analytics product development across Retail Banking Analytics domains, partnering with data scientists and engineers to deliver scalable solutions that drive business impact. Hybrid work model with global collaboration.

Qualifications

• Master’s degree in a quantitative field and 5–8 years of analytics/product leadership experience.
• Experience delivering machine learning or advanced analytics products with measurable impact.
• Strong stakeholder management and cross-functional collaboration.

Responsibilities

• Lead end-to-end analytics product development across Retail Banking Analytics domains.
• Drive product discovery, backlog prioritization, and experiments to validate ideas.
• Define product vision, value propositions, and strategy for customer/business impact.
• Collaborate with Data Scientists, Data Engineers, and stakeholders to scale solutions.
• Manage product backlog and governance discussions for strategic decisions.
• Apply Agile/Lean/Design Thinking methodologies to deliver high-impact solutions.
• Lead prototyping and blueprinting to translate business needs into concepts.
• Stay ahead in analytics and data science to create innovative solutions.
• Share knowledge and industry trends across ING and analytics communities.

Skills

Analytics product leadership

Stakeholder management

English fluency

Data science collaboration

Product discovery

Agile/Lean

Cross-functional team

Education

Master's degree in Engineering/Math/CS

Job description

Think Forward! Our goal is to help people advance in life and business. We are a well-established brand with strong financials, global reach, and omni-channel strategies. If you value innovation, agile principles balanced with compliance and quality, reliable service, and a practical work approach, this is the place for you.

ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Excellences around the bank’s key capabilities (such as Pricing, Risk Management, Financial Crime, Customer Intelligence and People Analytics.) as well as strong coordination areas around data management, technology, customer journey, UX, as well as external partnerships.

About the Role

RBA in ING Analytics is looking for a Product Manager. As a Product Manager you will originate and build data-driven algorithmic products in customer intelligence area. This is an entrepreneurial and global role in an innovative international team.

What department?

Retail Banking Analytics specialises in delivering Analytics and AI products and solutions across the ING retail business. We work together with all retail business units to deliver on the ING retail banking strategy. Projects span across personalisation and customer intelligence, mortgages, consumer lending, and business banking.

Work Model

At ING Hubs Türkiye, flexibility is more than a benefit — it's part of how we work.

Our hybrid working model is designed to balance collaboration, innovation, and personal flexibility. Team members typically come together in our Vadistanbul office for two days per week during three weeks of the month, while one week each month is fully remote.

We also offer additional flexibility during August, allowing colleagues to work remotely throughout the month.

As part of a globally distributed organization, you'll collaborate with colleagues across multiple ING locations while contributing to large-scale AI initiatives that create impact across the bank.

What You'll Do

• Lead the end-to-end development of analytics products within prioritized Retail Banking Analytics (RBA) domains, from problem identification and solution design to implementation, adoption, and value realization.
• Drive product discovery by identifying business and data opportunities, prioritizing the product backlog, and designing experiments to validate ideas and shape product direction.
• Define and execute product vision, value propositions, and strategy to maximize customer and business impact.
• Collaborate closely with Data Scientists, Data Engineers, and business stakeholders to transform ideas into scalable analytics solutions.
• Own and manage the product backlog, ensuring alignment across stakeholders and preparing governance and steering committee discussions for strategic decisions.
• Apply product management and innovation methodologies such as Agile, Lean, and Design Thinking to develop and deliver high-impact solutions.
• Lead prototyping and solution blueprinting activities, translating complex business challenges into structured product concepts.
• Stay at the forefront of analytics, data science, and emerging technologies, leveraging them to create innovative customer and business solutions.
• Demonstrate thought leadership by sharing knowledge, best practices, and industry trends across ING and the wider analytics community.

How to Succeed

• Demonstrated experience leading and delivering machine learning or advanced analytics products with measurable business impact.
• Strong experience in consulting, advisory, or product leadership roles, including delivery management in complex stakeholder environments.
• Excellent stakeholder management and communication skills, with the ability to engage and influence senior leaders.
• Experience leading, mentoring, or coaching data and analytics professionals in international and cross-functional environments.
• Strong problem-framing, analytical thinking, and solution design capabilities, with the ability to translate business needs into actionable product strategies.
• Experience managing analytics roadmaps, product backlogs, and cross-functional delivery teams.
• Domain expertise in one or more of the following areas is a plus: mortgages, consumer lending, business lending, and/or personalization.
• Approximately 5–8 years of relevant experience in analytics, data science, machine learning, product management, or related fields.
• Master's degree in a quantitative discipline such as Engineering, Mathematics, Statistics, Economics, Computer Science, or a related field.
• Fluent written and spoken English.

Equal Opportunity

Don't meet every single requirement? Don't let that hold you back. Studies show many talented professionals hesitate to apply unless they meet every qualification. If you're excited about this role and believe you can make an impact, we'd love to hear from you.

What We Offer at ING Hubs Türkiye

At ING Hubs Türkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding.

Be Yourself, Be an ING'er

• Welcome Leave: Enjoy 14 days of welcome leave, even in your first year
• Career Opportunities: Self-driven career paths and international opportunities
• Personal Growth: Challenging work and continuous development
• Dynamic Environment: Informal, vibrant, and collaborative culture
• Innovation Culture: Explore and apply PACE methodology
• Global Exposure: Participate in international projects and communities
• Communication & Celebrations: Various communication activities and celebrations
• Health Care: Comprehensive private health insurance for you and your family
• Private Pension Plan
• Meal Card
• Transportation Allowance
• MultiSport Membership
• English Language Development Support
• Remote working opportunities throughout August

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.

Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues?

Then there is no better place to invest your talents than at ING.

About ING Hubs

Following ING's strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.

Present in Poland, Romania, Slovakia, the Philippines, Türkiye and Spain, ING Hubs employ more than 13,000 professionals in domains such as software development, data management, operations and non-financial risk.

Discover ING Hubs Türkiye

ING Hubs Türkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.

We value strong work ethics, knowledge sharing and flexibility in our way of working – it is both our promise to you and what we look for in new colleagues.