Product Implementation Lead - Payments & API Projects

Mastercard Colombia, Inc.; Fatih; On-site; TRY 4,458,000 - 5,944,000; Full time

Job summary

Mastercard seeks a highly motivated Manager, Product Management to oversee the delivery of technical projects and client implementations across the region. You will bridge clients, banks, vendors, regional teams and global stakeholders to ensure timely project delivery and successful outcomes.

The role requires strong project management, business analysis and client-facing skills, with the ability to discuss technical topics, review specifications and translate client needs into practical

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, Computer Science, or a related field.
• 4+ years of experience in project management, implementation management, business analysis, or a similar client-facing role.
• Experience managing technical projects involving APIs, system integrations, or payment-related solutions.
• Ability to understand and explain technical concepts to both technical and non-technical audiences.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional proficiency in English (written and spoken).

Responsibilities

• Manage multiple technical and client-facing projects from initiation through implementation and post-launch support.
• Gather, analyze, and document business and technical requirements.
• Understand client needs and translate them into effective product and implementation solutions.
• Review and interpret technical specifications, API documentation, implementation guides, and operating procedures.
• Support clients and banking partners throughout the implementation lifecycle and assist in resolving technical and operational issues.
• Coordinate project activities across internal teams, vendors, and external stakeholders.
• Monitor project milestones, dependencies, risks, and issues, ensuring timely escalation when required.
• Facilitate project meetings, status updates, and stakeholder communications.
• Work closely with regional and global colleagues to align project execution with organizational standards and strategic objectives.
• Support testing, certification, operational readiness, and go-live activities.
• Contribute to process improvements and implementation best practices.

Skills

Stakeholder management

Communication skills

Analytical skills

Project coordination

Client-facing

Education

Bachelor's degree in Business, IT, Engineering or CS

Tools

APIs

System integrations

Job description

Mastercard seeks a highly motivated Manager, Product Management to oversee the delivery of technical projects and client implementations across the region. You will bridge clients, banks, vendors, regional teams and global stakeholders to ensure timely project delivery and successful outcomes.

The role requires strong project management, business analysis and client-facing skills, with the ability to discuss technical topics, review specifications and translate client needs into practical