Post-Sales Solutions Consultant

Vastbouw; Fatih; Hybrid; TRY 200,000 - 350,000; Full time

Job summary

Ricoh is seeking an experienced IT solutions consultant to install, deploy and support Ricoh software solutions across customer environments. You will review SOWs, tailor implementations, and collaborate with customers and internal teams to ensure successful deployments.

You will also lead technical discussions in pre-sales activities, maintain up-to-date product knowledge, and participate in planning meetings to align solutions with client needs and expectations.

Qualifications

• Bachelor's degree in Computer Engineering, MIS, Electrical and Electronics Engineering, or a related field.
• 3-4 years of experience in IT solutions, document management, software solutions, or technical consulting.
• Knowledge of Linux-based operating systems and server environments.
• Experience in analysing customer requirements, developing solutions, and resolving technical issues.
• Strong understanding of project management processes with a customer-focused and results-oriented approach.
• Preferably knowledgeable in document management, content management, workflow automation, and print management solutions.
• Strong verbal and written communication skills.
• Advanced level of English proficiency.
• Valid Category B driving licence and active driving experience.

Responsibilities

• Execute the installation, deployment, and technical support of Ricoh software solutions in line with defined technical requirements and project plans.
• Provide installation and technical support during pre-sales Proof of Concept (POC) activities.
• Review Statements of Work (SOW) for accuracy and feasibility and perform related implementation and support activities.
• Deliver installation, configuration, and customisation services tailored to customer requirements and existing IT infrastructures.
• Participate in project and planning meetings with customers and internal stakeholders.
• Maintain and enhance technical knowledge of assigned products and solutions, attend relevant training programmes, and contribute to the adoption of new technologies within the solution portfolio.
• Participate in customer sales meetings related to assigned products and solutions, providing technical expertise and support.
• Manage the project lifecycle from the sale of assigned products through to successful implementation and deployment.

Skills

Bachelor's degree in relevant field

IT experience 3-4 years

Linux knowledge

Requirements analysis

Project management

Document management

Communication

English proficiency

Driving license

Education

Bachelor's degree in Computer Engineering / MIS / Electrical & Electronics Engineering or related field

Job description

Ricoh is seeking an experienced IT solutions consultant to install, deploy and support Ricoh software solutions across customer environments. You will review SOWs, tailor implementations, and collaborate with customers and internal teams to ensure successful deployments.

You will also lead technical discussions in pre-sales activities, maintain up-to-date product knowledge, and participate in planning meetings to align solutions with client needs and expectations.