Payments Product Executive

Hepsiburada (NASDAQ: HEPS); Fatih; On-site; TRY 600,000 - 900,000; Full time

Job summary

Hepsiburada, Türkiye’s leading e-commerce platform and NASDAQ-listed company, seeks an experienced Product Manager to own the end-to-end payment experience across checkout and payment services. You will optimize payment journeys, collaborate with engineering, data, UX, banks and partners, and drive improvements in conversion and payment success.

The role requires strong experience with payment products, acquiring, and digital solutions, a data-driven mindset, and excellent English communication

Qualifications

• Minimum 6 years of product management experience in banking, payment systems, fintech, or e-commerce.
• Experience with payment products, acquiring, checkout, or digital payment solutions.
• Data-driven mindset with experience in product analytics, performance monitoring, and business metrics.
• Experience working with cross-functional teams throughout the end-to-end product development lifecycle.
• Strong communication and stakeholder management skills.
• Fluency in English.

Responsibilities

• Own and continuously improve the end-to-end payment experience across checkout and payment services.
• Analyze payment performance, customer behavior, conversion metrics, and payment failures to identify improvement opportunities.
• Design and optimize payment journeys, business rules, and product flows to improve customer experience and payment success rates.
• Manage payment capabilities including acquiring, checkout, stored cards, installment management, recurring payments, and related payment services.
• Collaborate with Engineering, Data, UX, Mobile, CRM, banks, and payment partners to deliver high-impact product improvements.
• Define product requirements, user stories, and acceptance criteria, and work closely with engineering teams throughout the development lifecycle.
• Own and prioritize the product roadmap based on business goals, customer needs, and data-driven insights.
• Prepare product performance reports, business cases, and strategic recommendations for senior management.
• Stay up to date with payment technologies, industry trends, customer expectations, and regulatory developments to identify new opportunities.

Skills

Payment products

Acquiring

Checkout

Digital payment solutions

Payment analytics

Cross-functional teams

User stories & acceptance criteria

English fluency

Job description

At Hepsiburada, we are driven by our mission to improve people's lives by developing innovative products and services. Prioritizing customer satisfaction, we offer over 280 million products across more than 30 categories. Through our marketplace model, we bring together over 100,000 businesses. With Türkiye’s and the region's largest Smart Operations Center, industry-leading R&D initiatives, and innovative solutions, we contribute significantly to the growth of the e-commerce ecosystem. For the past two years, we have proudly held the title of Türkiye's most recommended e-commerce platform.

Through our innovative services like HepsiJET, Hepsipay, HepsiLojistik, HepsiAd, and Hepsiburada Global, we create value for all our stakeholders. Committed to harnessing technology for social benefit, our “Technology Empowerment for Women Entrepreneurs” program has connected thousands of women entrepreneurs with e-commerce, supporting their growth. Our goal is to leverage digitalization and e-commerce to enable greater economic participation.

With 25 years of experience driven by innovation and entrepreneurship, we proudly continue our journey as “Türkiye’s Hepsiburada” and the first and only Turkish company representing Türkiye and listed on NASDAQ, the world's leading technology exchange.

For our colleagues, we offer a work environment that supports creating together and adding more meaning to our work. As a team full of opportunities, we are happy to develop, produce and succeed together.

If you want to be part of a team that creates value for everyone and improves people’s livesthrough innovative products and services—and contribute to exciting success stories—the future starts here.

Hepsipay

Hepsipay delivers a fast, secure, and holistic financial experience through its digital wallet infrastructure.

Going beyond the convenience of secure card storage and one-click payments, Hepsipay provides solutions to financial needs with its innovative products. Users can instantly find out their limits via Fast Loan to complete purchases without delay and meet their cash needs, while easily managing their gold, silver, and platinum savings through their digital wallets with the Precious Metals account.

Our Requirements:

• Minimum 6 years of product management experience in banking, payment systems, fintech, or e-commerce companies.
• Experience with payment products, acquiring, checkout, or digital payment solutions.
• Strong understanding of payment experience, customer journeys, and payment conversion optimization.
• Experience in payment services such as stored cards, installment management, recurring payments, or similar payment capabilities.
• Data-driven mindset with experience in product analytics, performance monitoring, and business metrics.
• Experience working with cross-functional teams throughout the end-to-end product development lifecycle.
• Ability to translate business needs into clear product requirements, user stories, and acceptance criteria.
• Strong communication, stakeholder management, and problem-solving skills.
• Fluency in English.

Your Responsibilities:

• Own and continuously improve the end-to-end payment experience across checkout and payment services.
• Analyze payment performance, customer behavior, conversion metrics, and payment failures to identify improvement opportunities.
• Design and optimize payment journeys, business rules, and product flows to improve customer experience and payment success rates.
• Manage payment capabilities including acquiring, checkout, stored cards, installment management, recurring payments, and related payment services.
• Collaborate with Engineering, Data, UX, Mobile, CRM, banks, and payment partners to deliver high-impact product improvements.
• Define product requirements, user stories, and acceptance criteria, and work closely with engineering teams throughout the development lifecycle.
• Own and prioritize the product roadmap based on business goals, customer needs, and data-driven insights.
• Prepare product performance reports, business cases, and strategic recommendations for senior management.
• Stay up to date with payment technologies, industry trends, customer expectations, and regulatory developments to identify new opportunities.