Order to Cash Specialist (Account Receviable)

Hilton; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

Hilton’s Center of Excellence in Turkey is seeking an Order to Cash Specialist (Accounts Receivable) to provide end-to-end OTC support. You will bill debtors accurately, issue invoices, and post and reconcile payments across a growing portfolio of hotels.

Join a dynamic, global hospitality finance team that drives process improvements and digital transformation. The role involves month-end close, audit documentation, and strong collaboration within a corporate Istanbul office.

Qualifications

• Detail-oriented and collaborative capability is essential.
• Strong teamwork and communication skills are required.
• Previous hotel or Hilton experience is welcomed and valued.

Responsibilities

• Bill debtors accurately and timely with supporting documents in line with contracts and local law.
• Issue and dispatch invoices within 7 days per local requirements and respond to client inquiries.
• Post, allocate and reconcile payments; regularly reconcile client accounts and ageing.
• Handle commission invoices and ensure accurate processing and reconciliation.
• Follow up daily on outstanding balances and escalate major issues to Finance Manager.
• Monitor deposit balances weekly for accuracy and compliance.
• Complete month-end closing activities, ageing reviews, and reconcile reports with GL.
• Prepare and maintain audit documentation, including SOX compliance activities.

Skills

Attention to detail

Teamwork

Analytical thinking

Customer focus

Adaptability

Willingness to learn

Job description

Job Identification: 224195

Job Category: Finance and Accounting

Job Schedule: Full time

Job Description – Order to cash Specialist (Account Receviable)

Join Hilton’s Center of Excellence in Turkey

At Hilton, we are building the finance team of the future. Our Center of Excellence (CoE) in Turkey supports a growing portfolio of 20 hotels across 9 cities – and expanding. This is a role above property level, providing exposure to multiple brands and markets while shaping best-in-class processes. From driving performance to leading digital transformation projects, the CoE is at the forefront of innovation in hospitality finance.

Joining our team means being part of a global network, contributing to scalable impact, and unlocking a unique career path beyond the traditional property structure.

About the Role

As a Specialist within Hilton’s Center of Excellence, you will provide end-to-end support across OTC (Order to Cash) tower. This position offers broad exposure to people and process management within our above-property model, supporting a growing portfolio of hotels.

Key responsibilities include:

• Ensure all debtors are billed accurately and in a timely manner, in line with contract specifications and local legislation, with all required supporting documentation attached to facilitate prompt collection.
• Ensure all invoices are issued and dispatched within 7 days in accordance with local legal requirements, and respond promptly to all client inquiries related to direct bill invoices.
• Post, allocate, and reconcile all payments received accurately and on a timely basis, including regular reconciliation of client accounts.
• Handle commission invoices and ensure accurate processing and reconciliation.
• Actively follow up with clients on outstanding balances on a daily basis and elevate any major issues or risks to the Finance Manager in a timely manner.
• Monitor and control deposit balances on a weekly basis to ensure accuracy and compliance.
• Complete all month-end closing activities, including ageing reviews, ensuring all reports reconcile with the General Ledger and that the month-end checklist is fully completed.
• Prepare, maintain, and provide all necessary documentation to meet internal and external audit requirements, including monthly internal control and SOX compliance activities, ensuring proper documentation, submission, and approval.
• Undertake additional duties as reasonably assigned by management, with the understanding that responsibilities may be amended or extended as required during the period of appointment.
• This role provides a platform beyond property-level finance, giving you the opportunity to contribute to Hilton’s growth while developing your career in a dynamic, global environment.

What We Are Looking For

We are looking for a motivated professional with a strong attention to detail and a willingness to learn and grow. The ideal candidate brings a collaborative mindset, adapts well to change, and is eager to contribute to Hilton’s above-property finance platform.

Key attributes include:

• Openness to learn and develop in a dynamic, fast-paced environment.
• Strong teamwork and communication skills, with a customer-focused approach.
• Analytical thinking and attention to detail.
• Previous hotel or Hilton experience is always welcome.

At Hilton, potential matters as much as experience.

Job Type: Corporate

Job Location: Corporate Area Office - Istanbul

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/), and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.