Order Management Specialist (Disability role)

Hitachi Energy

Fatih

On-site

TRY 400,000 - 520,000

Full time

14 days+

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Benefits offered by this job

Wellbeing program

Private health insurance

Transportation allowance

Job summary

Hitachi Energy is seeking a procurement and sales support professional to manage receivables, SAP PO openings, and logistics including customs. This role emphasizes accuracy, collaboration, and regulatory compliance within a global team.

Required are 5+ years in purchasing or sales support, strong MS Office and SAP knowledge, Turkish and English fluency, and a customer‑oriented approach. Disability considerations under İŞKUR may apply where relevant.

Qualifications

Bachelor’s degree in a related field is required.
Minimum 5 years of experience in purchasing, sales support or related area.
Strong knowledge of customs legislation and MS Office; SAP experience preferred.
Fluent Turkish and English, team player with a customer orientation.

Responsibilities

Matching receivables from customers and managing related invoicing.
PO openings in SAP; monitor incoming material, transport and customs.
Follow up with customers and issue letters of advance or guarantees when needed.
Handle warranty returns and export/import procedures for repairs.
Monitor cashing processes in forward transactions; monthly RELEX reporting.
Assist costing after field works and share order letters with customers.

Skills

Team player

Analytical

Effective communication

Collaborative

Customer oriented

Technically oriented

Education

Bachelor's degree in related field

Tools

SAP modules

MS Office

PO opening

Job description

The Opportunity

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

The Opportunity

How You Will Make Impact

Matching receivables from customers.
Responsible for PO openings on SAP system, control of incoming material, transport and customs procedures, billing processes. Inventory - goods management on the road.
Following up and sending to the customer, if it is necessary to open a letter of advance and firm guarantee.
Warranty - sending back-returning and tracking the materials that need to be returned within the scope of repair to overseas factories, export-import customs procedures.
Monitoring of cashing processes in forward transactions made, following up RELEX reporting every month.
Costing after field works and determining the final amount of the order, sharing the order letter with the customer and invoicing it.
Responsible to ensure compliance with applicable external & internal regulations, procedures & guidelines.

Your Background

Bachelor’s degree in related field. (Preferably technical background)
At least 5 years of experience in the related field,
Registered with İŞKUR a valid disability report with a minimum disability rate of 40% ,
Experienced in purchasing, sales support and knowledge of customs legislation. Knowledge of MS Office programs, SAP modules, PO opening.
Team player, technically oriented, analytical, communicate effectively, collaborative, customer oriented.
Good command of written and spoken Turkish and English.

More About Us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

For this role, depending on grade and experience, we offer the following employee benefits;