Operations Service Analyst

FedEx Express México; Ahlatlı; On-site; TRY 450,000 - 650,000; Full time

Job summary

TRJ FedEx Express Turkey Taşımacılık ve Ticaret Limited Şirketi İstanbul’daki ofisinde Operasyon Servis Analisti pozisyonu için aday arıyor. Görev, departmanlar arası süreçleri uygulamak ve mevcut süreçleri inceleyip geliştirmek için çalışır; hedefler doğrultusunda standartlar ve iyileştirme projelerini yürütür.

Gerekenler: İngilizce bilgisi zorunludur. Adaylar dikkatli, ayrıntı odaklı, güçlü problem çözme yeteneğine sahip, yazılı ve sözlü iletişimde yetkin ve etkili çalışmalıdır.

Qualifications

• Süreçleri etkili şekilde uygulama ve inceleme becerisi aranmaktadır.
• Departmanlar arası işbirliğiyle süreç iyileştirme çalışmaları yapılır.
• İngilizce yeterlilik zorunlu, yazılı ve sözlü iletişim güçlü olmalıdır.

Responsibilities

• Belirlenen süreçleri uygulamak ve süreç iyileştirme projelerini yürütmek.
• Farklı departmanlarla koordinasyon sağlayarak hedeflere katkıda bulunmak.

Skills

Accuracy & Attention to Detail

Problem Solving Skills

Influencing & Persuasion Skills

Written & Verbal Communication Skills

Interpersonal Skills

English (Required)

Job description

Company:TRJ FedEx Express Turkey Taşımacılık ve Ticaret Limited Şirketi

Address: İstanbul Tayakadin Mh Nuri Demirag Cd No33-282 Arnavutköy

Scheduled Weekly Hours:45

Worker Type:Regular

Posting Start Date:21-Ağu-2026

Posting Close Date:30-Eki-2026

Job Family:FXE-EU: Operations Service Analyst (ID)

Position Summary:

Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise.

Key Competencies:

• Accuracy & Attention to Detail
• Problem Solving Skills
• Influencing & Persuasion Skills
• Written & Verbal Communication Skills
• Interpersonal Skills

English (Required)

About FedEx:

FedEx was built on a philosophy that puts people first, one we take seriously.

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine.

Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.

We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy: The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity.

FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.

The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.

Our success in the industry is attributed to our people.

Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers.

We care for their well-being, and value their contributions to the company.

Our Culture:

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world.

The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s.

While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

FedEx Express is the world's largest express-transportation company.

Serving 220 countries globally, we have the world's most advanced and reliable global air-ground express distribution network.

Delivering parcels on time, to the right place is our business.

So much so, we are continually expanding and refining our uniquely integrated all-cargo express network.

A network that relies as equally on its transportation, communication, and information technology infrastructure as it does on its people.

Over more than 425,000 team members around the world embody the can-do spirit that has made us one of the most admired and reputable companies in the world.

They are united by their commitment to the Purple Promise — to make every FedEx experience outstanding — and committed to our success in connecting people and possibilities around the world.

In return, we provide our team members with a safe, inclusive and rewarding workplace environment where everyone has opportunities to grow and thrive.