Luxury Retail Assistant Manager – Istanbul

Swarovski; Fatih; On-site; TRY 280,000 - 420,000; Full time

Benefits offered by this job

Employee discounts

Volunteer leave

Global employee assistance program

Training and career development

Job summary

Swarovski in Istanbul’s Fatih district seeks an Assistant Store Manager to lead a luxury retail team, deliver exceptional customer experiences, and embody the Swarovski brand.

You’ll coach and onboard teammates, support recruitment, drive sales to meet monthly plans, and oversee store operations including inventory and cash handling. This role offers employee discounts, volunteering leave, and global development opportunities.

Qualifications

• 1–2 years of experience in a multicultural luxury retail environment
• Leadership and coaching experience
• Excellent customer service and digital proficiency

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience
• Coach, motivate, and onboard team members to maximize performance
• Support recruitment, talent development, and employee relations
• Drive sales and support monthly plans and targets
• Oversee store operations, including inventory, cash handling, and compliance
• Step in for the Store Manager as needed

Skills

Leadership

Coaching

Customer service

Digital proficiency

Multicultural environment

Tools

POS systems

Job description

Swarovski in Istanbul’s Fatih district seeks an Assistant Store Manager to lead a luxury retail team, deliver exceptional customer experiences, and embody the Swarovski brand.

You’ll coach and onboard teammates, support recruitment, drive sales to meet monthly plans, and oversee store operations including inventory and cash handling. This role offers employee discounts, volunteering leave, and global development opportunities.