Key Account Executive - Ecommerce

Stanley Black & Decker; Fatih; On-site; TRY 300,000 - 420,000; Full time

Job summary

Stanley Black & Decker in Istanbul, Turkey seeks a Key Account Executive - Ecommerce to support the Ecommerce Sales Manager in a hands-on, analytical role. You will help grow ecommerce across online accounts and distributors, interpret data, and contribute to a collaborative, high-performance culture.

The position focuses on driving sales growth, expanding market reach, improving retention, and strengthening brand presence.

Qualifications

• Bachelor's degree in Business, Economics, Statistics or related analytical field preferred.
• Experience in FMCG, power tools or small home appliances is valued.
• Strong MS Office, reporting, analytics and campaign execution skills.

Responsibilities

• Assist in executing ecommerce sales initiatives and growth plans.
• Support strategies to drive revenue growth and market share in ecommerce.
• Measure, report progress toward growth targets over time.
• Support penetration of new markets and strengthen brand presence.
• Assist in campaign planning and execution across platforms like Amazon, Trendyol, Hepsiburada.

Skills

Strong English communication

Analytical thinking

Campaign execution

Interpersonal skills

Adaptability

Education

Bachelor's degree in Business or Economics or Statistics

Tools

MS Office Suite

Job description

Title: Key Account Executive - Ecommerce

Locations: Istanbul, Turkey

Reports to: Regional Sales Manager

Employment: Permanent

Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better,r For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

This role will support the Ecommerce Sales Manager in an execution-focused position that is more hands-on and analytical than purely sales-driven. The role is designed for someone who can contribute as an individual performer, support ecommerce growth plans, and help execute initiatives across key online accounts and distributors. Excellent execution is the priority, along with the ability to interpret data, support business growth, and contribute to a collaborative, high-performance culture.

The position is centered on driving sales growth and market share within the ecommerce channel by helping develop and execute strategies that expand customer reach, improve retention, and strengthen brand presence. It also includes tracking performance, supporting campaign planning and execution, improving operational efficiency, ensuring on-time delivery of initiatives, and maintaining clear communication with both internal teams and external partners.

You’ll get to support:

• Sales Growth: Develop and execute strategies to drive a significant increase in sales revenue and market share within the eCommerce channel. Regularly measure and report on progress towards achieving the 100% growth target over three years.


• Market Penetration: Evaluate and refine strategies aimed at increasing market share and expanding the customer base. Implement initiatives that effectively penetrate new markets and enhance brand presence.


• Customer Acquisition: Lead efforts to track and increase the number of new customers acquired through innovative sales initiatives. Develop targeted campaigns and partnerships to attract new customer segments.


• Customer Retention: Implement strategies to measure and sustain the retention of existing customers, reducing churn through personalized engagement and loyalty programs.


• Customer Satisfaction: Regularly assess customer satisfaction levels to ensure high-quality service and support. Use feedback to drive continuous improvement in customer experience.


• Operational Efficiency: Identify and implement improvements in the sales process to enhance speed and effectiveness. Streamline operations to maximize productivity and resource utilization.


• On-time Delivery: Ensure the timely execution of sales projects and initiatives. Track and report on the ability to meet deadlines, adjusting strategies as needed to maintain project timelines.


• Collaboration Effectiveness: Foster a collaborative environment by working effectively with cross-functional teams to achieve sales goals. Evaluate the success of these collaborations and make adjustments to improve outcomes.


• Communication: Maintain clarity and effectiveness in communication with internal teams and external partners. Ensure that all stakeholders are informed and aligned with the eCommerce strategy and objectives.

Assist the Ecommerce Sales Manager in executing ecommerce sales initiatives and growth plans.

Support strategies to drive sales revenue growth and increase market share within the ecommerce channel.

Measure and report progress toward growth targets over time.

Evaluate and refine strategies aimed at increasing market penetration and expanding the customer base.

Support initiatives that help penetrate new markets and strengthen brand presence.

Support campaign planning and execution across ecommerce platforms such as Amazon, Trendyol, and Hepsiburada.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. In fact, you embrace it. Wouldn't it be great if you could do your job and do a world of good?

You also have:

• Bachelor's degree in Business or Economics or Statistics, or any other data-related analytical majors is preferred


• Experience in FMCG companies, especially in power tools or small home appliances, or within ecommerce platforms such as Trendyol, Hepsiburada, or Amazon, is highly valued.


• Strong skills in MS Office Suite, reporting, analytical thinking, and campaign execution.


• Familiarity with ecommerce concepts such as campaign planning, campaign execution, Amazon, buy-box, and sell-out.


• Strong English communication skills, both written and spoken, are non-negotiable.


• Strong analytical thinking skills and the ability to interpret data to support business growth plans.


• Good communication and interpersonal skills.


• The ability to adapt, co