German-speaking Remote Customer Support (Based in Turkey)

Cross Border Talents; Pamukkale; Remote; TRY 446,000 - 714,000; Full time

Benefits offered by this job

Flexible working hours

Supportive team culture

Career growth opportunities

Career growth opportunities

Job summary

A remote customer support company in Turkey seeks German-speaking professionals to join their growing team. Responsibilities include providing customer support in German via chat, email, or phone, and ensuring high levels of customer satisfaction. Ideal candidates should reside in Turkey, with a C1 level in German and good communication skills. The position offers flexibility and career growth opportunities, with salaries paid in Turkish Lira.

Qualifications

• Currently residing in Turkey with valid work eligibility.
• Reliable internet connection and quiet workspace.
• Experience in customer support is a plus.
• Reliable internet connection and quiet workspace.
• Experience in customer support is a plus.

Responsibilities

• Provide customer support in German (written and verbal).
• Handle inquiries, resolve issues, and follow up with customers.
• Collaborate with internal teams to improve customer satisfaction.
• Maintain a positive, professional attitude while working remotely.

Skills

Fluent in German (C1 level or higher)

Strong communication skills

Problem-solving skills

Conversational English or Turkish

Job description

🇬🇧 Job Title: German-speaking Remote Customer Support (Based in Turkey)

Location: Remote (anywhere in Turkey)
Employment Type: Full-time / Part-time
Language Requirement: Fluent German (C1 or above) and conversational English or Turkish
Salary Range: Competitive — paid in Turkish Lira (TRY)

About the Role: We are looking for German-speaking professionals based in Turkey to join our growing remote customer support team. You will assist customers via chat, email, or phone, ensuring excellent service and satisfaction.

Responsibilities:

• Provide customer support in German (written and verbal).
• Handle inquiries, resolve issues, and follow up with customers.
• Collaborate with internal teams to improve customer satisfaction.
• Maintain a positive, professional attitude while working remotely.

Requirements:

• Fluent in German (C1 level or higher).
• Currently residing in Turkey with valid work eligibility.
• Strong communication and problem-solving skills.
• Reliable internet connection and quiet workspace.
• Experience in customer support is a plus.

What We Offer:

• Fully remote position – work from anywhere in Turkey.
• Salary paid in TRY, based on experience and performance.
• Flexible working hours and supportive team culture.
• Career growth opportunities in an international company.

📩 How to apply: Please apply directly through the job board where you found this posting.