German-speaking Remote Customer Support (Based in Turkey)

Cross Border Talents; Çankaya; Remote; TRY 201,000 - 335,000; Full time

Benefits offered by this job

Flexible working hours

Supportive team culture

Career growth opportunities

Career growth opportunities

Job summary

A leading remote service provider is seeking a German-speaking Remote Customer Support professional to join their team. The role requires fluency in German and offers flexible working hours. Candidates must reside in Turkey and possess strong communication skills. This fully remote position focuses on delivering excellent customer service across various communication channels.

Qualifications

• Fluent in German (C1 level or higher).
• Currently residing in Turkey with valid work eligibility.
• Strong communication and problem-solving skills.
• Reliable internet connection and quiet workspace.
• Experience in customer support is a plus.

Responsibilities

• Provide customer support in German (written and verbal).
• Handle inquiries, resolve issues, and follow up with customers.
• Collaborate with internal teams to improve customer satisfaction.
• Maintain a positive, professional attitude while working remotely.

Skills

Fluency in German (C1)

Conversational English or Turkish

Communication skills

Problem-solving skills

Job description

🇬🇧 Job Title: German-speaking Remote Customer Support (Based in Turkey)

Location: Remote (anywhere in Turkey)
Employment Type: Full-time / Part-time
Language Requirement: Fluent German (C1 or above) and conversational English or Turkish
Salary Range: Competitive — paid in Turkish Lira (TRY)

About the Role: We are looking for German-speaking professionals based in Turkey to join our growing remote customer support team. You will assist customers via chat, email, or phone, ensuring excellent service and satisfaction.

Responsibilities:

• Provide customer support in German (written and verbal).
• Handle inquiries, resolve issues, and follow up with customers.
• Collaborate with internal teams to improve customer satisfaction.
• Maintain a positive, professional attitude while working remotely.

Requirements:

• Fluent in German (C1 level or higher).
• Currently residing in Turkey with valid work eligibility.
• Strong communication and problem-solving skills.
• Reliable internet connection and quiet workspace.
• Experience in customer support is a plus.

What We Offer:

• Fully remote position – work from anywhere in Turkey.
• Salary paid in TRY, based on experience and performance.
• Flexible working hours and supportive team culture.
• Career growth opportunities in an international company.

📩 How to apply: Please apply directly through the job board where you found this posting.