Head of AI Technologies

UltaHost; Turkey; On-site; TRY 900,000 - 1,500,000; Full time

Job summary

UltaHost is seeking a visionary Head of AI Technologies to define our AI roadmap and lead innovation across sales, support, product, and operations. You will build internal AI platforms, automate workflows, and create AI-powered tools to drive efficiency and scale globally.

The role blends technical leadership with product mindset, requiring hands-on prototyping, platform integration, and collaboration with design and engineering teams.

Qualifications

• Strong understanding of AI tools, agents, LLMs, prompts, workflows, and automation concepts.
• Hands-on experience building AI-powered tools, internal platforms, automations, scripts, or business workflows.
• Good knowledge of AI development platforms such as Lovable, Replit, Cursor, Bolt, Make, Zapier, n8n, LangChain, OpenAI API, Claude API, or similar tools.
• Ability to understand business processes and convert them into automated AI systems.
• Good understanding of SaaS platforms, hosting businesses, customer portals, admin panels, CRM systems, or sales funnels.
• Ability to create clean UI/UX designs or work closely with designers to produce modern, high-quality interfaces.
• Strong problem-solving ability and the mindset to improve company efficiency through automation.
• Good communication skills and ability to explain AI ideas to technical and non-technical teams.
• Ability to research, test, compare, and implement new AI tools quickly.

Responsibilities

• Audit company departments and workflows to find opportunities where AI can save time, reduce staff workload, or improve quality.
• Build AI agents for support, sales, billing, customer onboarding, internal operations, monitoring, reporting, and admin tasks.
• Create internal AI tools, scripts, and platforms that automate repetitive processes and reduce manual employee dependency.
• Use AI development tools such as Lovable and similar platforms to quickly design and prototype internal dashboards, admin tools, landing pages, and automation systems.
• Work with developers to integrate AI features into existing company products, admin panels, portals, CRM systems, and internal workflows.
• Create AI-powered sales tools such as lead scoring, customer segmentation, churn prediction, smart recommendations, upsell suggestions, and automated follow-up systems.
• Build prompt libraries, reusable workflows, and AI operating procedures for teams inside the company.
• Improve customer support efficiency using AI chatbots, ticket classification, suggested replies, knowledge-base automation, and escalation logic.
• Create marketing and promotional AI systems for content generation, SEO ideas, competitor research, landing page copy, product positioning, and campaign automation.
• Design clean, modern, user-friendly interfaces for internal tools and customer-facing AI products.
• Test new AI technologies, tools, APIs, and platforms, then recommend which ones should be adopted by the company.
• Create documentation, training materials, and internal guides so teams can use the AI tools correctly.
• Track results using KPIs such as reduced work hours, faster ticket handling, higher conversion rate, improved sales, reduced support load, and lower operational cost.

Skills

AI strategy

AI tools & automation

AI platforms & prototyping

business process automation

SaaS/hosting familiarity

UI/UX design collaboration

problem solving

clear communication

tool evaluation & adoption

Tools

Lovable

Replit

Cursor

Bolt

Make

Zapier

n8n

LangChain

OpenAI API

Claude API

Job description

UltaHost is a leading next-generation web hosting and cloud infrastructure company, delivering high-performance solutions to customers worldwide. Since our founding in 2018, we have rapidly grown into one of the fastest-growing hosting providers in the industry, empowering entrepreneurs, developers, agencies, startups, and businesses with cutting-edge hosting technologies and scalable cloud solutions.

Today, UltaHost proudly hosts thousands of websites, WordPress platforms, SaaS applications, and enterprise-level infrastructures globally. Our culture is built around innovation, performance, scalability, and continuous growth.

Job Overview

We are looking for an Head of AI Technologies to help the company adopt AI across departments, reduce manual work, improve sales performance, and build internal AI-powered tools, scripts, platforms, and agents.

This is not a traditional AI engineering role. We are looking for a visionary technology leader who can identify opportunities where Artificial Intelligence can fundamentally improve how the company operates, sells, supports customers, develops products, and scales globally.

As Head of AI Technology, you will define and execute the organization’s AI roadmap, lead AI innovation initiatives, build internal AI platforms and intelligent automation systems, and establish our position as an AI-first hosting, cloud, and SaaS company.

This person should be both technical and product-minded: able to understand business problems, design practical AI solutions, build prototypes, work with tools such as Lovable and similar AI development platforms, and help promote the company as an AI-first technology brand.

The role is ideal for someone who has strong technical knowledge, good taste in design and user experience, and a clear vision for how AI can improve operations, customer support, sales, marketing, development, and management workflows.

Main Goal of the Role

• Identify where AI can replace repetitive employee tasks or reduce workload across the company.
• Create AI agents, scripts, dashboards, automations, and internal platforms that improve productivity.
• Support sales growth by building AI tools that improve lead generation, customer conversion, upselling, retention, and reporting.
• Upgrade existing company software and workflows with AI features where useful.
• Help position and promote the company as a modern AI-driven hosting, cloud, and SaaS company.

Key Responsibilities

• Audit company departments and workflows to find opportunities where AI can save time, reduce staff workload, or improve quality.
• Build AI agents for support, sales, billing, customer onboarding, internal operations, monitoring, reporting, and admin tasks.
• Create internal AI tools, scripts, and platforms that automate repetitive processes and reduce manual employee dependency.
• Use AI development tools such as Lovable and similar platforms to quickly design and prototype internal dashboards, admin tools, landing pages, and automation systems.
• Work with developers to integrate AI features into existing company products, admin panels, portals, CRM systems, and internal workflows.
• Create AI-powered sales tools such as lead scoring, customer segmentation, churn prediction, smart recommendations, upsell suggestions, and automated follow-up systems.
• Build prompt libraries, reusable workflows, and AI operating procedures for teams inside the company.
• Improve customer support efficiency using AI chatbots, ticket classification, suggested replies, knowledge-base automation, and escalation logic.
• Create marketing and promotional AI systems for content generation, SEO ideas, competitor research, landing page copy, product positioning, and campaign automation.
• Design clean, modern, user-friendly interfaces for internal tools and customer-facing AI products.
• Test new AI technologies, tools, APIs, and platforms, then recommend which ones should be adopted by the company.
• Create documentation, training materials, and internal guides so teams can use the AI tools correctly.
• Track results using KPIs such as reduced work hours, faster ticket handling, higher conversion rate, improved sales, reduced support load, and lower operational cost.

Required Skills & Experience

• Strong understanding of AI tools, AI agents, LLMs, prompts, workflows, and automation concepts.
• Hands-on experience building AI-powered tools, internal platforms, automations, scripts, or business workflows.
• Good knowledge of AI development platforms such as Lovable, Replit, Cursor, Bolt, Make, Zapier, n8n, LangChain, OpenAI API, Claude API, or similar tools.
• Ability to understand business processes and convert them into automated AI systems.
• Good understanding of SaaS platforms, hosting businesses, customer portals, admin panels, CRM systems, or sales funnels.
• Ability to create clean UI/UX designs or work closely with designers to produce modern, high-quality interfaces.
• Strong problem-solving ability and the mindset to improve company efficiency through automation.
• Good communication skills and ability to explain AI ideas to technical and non-technical teams.
• Ability to research, test, compare, and implement new AI tools quickly.

Preferred Skills

• Experience in hosting, cloud, SaaS, or software companies.
• Experience with WHMCS, customer portals, billing systems, support systems, or admin dashboards.
• Experience with Supabase, PostgreSQL, NestJS, React, Next.js, or similar modern stacks.
• Experience building AI chatbots, RAG systems, knowledge-base bots, or internal company copilots.
• Experience with analytics, sales optimization, conversion funnels, customer lifecycle, and marketing automation.
• Experience with design tools such as Figma or AI-based design/prototyping tools.
• Experience creating AI demos, product presentations, and promotional materials.