Global Translator Support Specialist

Ollang; Sarıyer; On-site; TRY 30,000 - 45,000; Full time

Benefits offered by this job

Flat organization structure

Merit-based growth environment

Opportunity to work globally

Social and engaging team

Job summary

Ollang is seeking a high-performing Call Center Specialist to join their team in Istanbul. You will manage tickets, solve issues for translators, and ensure smooth project communication. The role promises an empowering work culture emphasizing freedom and creativity.

The position requires fluency in Turkish and English, and the candidate should have a proven track record in customer service. Become part of a team that values innovation and collaboration.

Qualifications

• Proven experience providing customer service or working as a help desk representative preferred.
• Attention to detail and active listening ability.
• Ability to multi-task and honor deadlines.

Responsibilities

• Answer tickets and mails, effectively solve issues for translators.
• Contact translators at different stages of the project.
• Monitor progress and address delays.

Skills

Customer service experience

Strong presentation and communication abilities

Phone contact and email management

Attention to detail

Proactive support

Fluency in Turkish and English

Job description

Ollang is seeking a high-performing Call Center Specialist to join their team in Istanbul. You will manage tickets, solve issues for translators, and ensure smooth project communication. The role promises an empowering work culture emphasizing freedom and creativity.

The position requires fluency in Turkish and English, and the candidate should have a proven track record in customer service. Become part of a team that values innovation and collaboration.